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Connecting the dots: Unveiling the dynamics of consumer switching in South Africa's telco industry

Mobile

Connecting the dots: Unveiling the dynamics of consumer switching in South Africa's telco industry

Issued by KLA 17 Jan 2024

Source: © 123rf What can mobile service providers do to strengthen the satisfaction level of their customer base, thereby ensuring their customers’ future commitment and loyalty?

Mobile

4 ways to increase prepaid users' CX and satisfaction

Prof M. Roberts-Lombard and contributing authors Dr Beate Stiehler-Mulder and KA Mntande 13 Oct 2023

Icasa linking SIM cards to biometrics - how new regulations aim to keep consumers safe

Mobile & Apps

Icasa linking SIM cards to biometrics - how new regulations aim to keep consumers safe

10 May 2022

Data shows 7 interesting shopping habits of South Africans during the lockdown

Retailers

Data shows 7 interesting shopping habits of South Africans during the lockdown

Issued by Hyperia s.r.o. 15 Jul 2020

5G brings opportunities for SA

Telecoms & Networks

5G brings opportunities for SA

10 Jul 2020

The road to 5G and challenges ahead

Telecoms & Networks

The road to 5G and challenges ahead

20 May 2019

Image source: Gallo/Getty.

Streaming

How African countries are doing in ballooning digital music revenues

Christiaan De Beukelaer and Andrew J. Eisenberg 14 May 2019

How to leverage WhatsApp for your business

Digital

How to leverage WhatsApp for your business

Issued by Techsys Digital 9 May 2019

Fibre vs. satellite: What's best for SA's needs?

Telecoms & Networks

Fibre vs. satellite: What's best for SA's needs?

23 Jan 2019

Tigo launches 4G+ Network in Tanzania

Technology

Tigo launches 4G+ Network in Tanzania

19 Sep 2018

#BizTrends2018: Music industry trends shaping 2018

Trends

#BizTrends2018: Music industry trends shaping 2018

Martin Myers 30 Jan 2018

Telecoms & Networks

Ericsson releases MEA Mobility Report 2017 at AfricaCom

8 Nov 2017

Reduce customer queues with mPOS

Sales

Reduce customer queues with mPOS

Bronwyn Watt 10 Feb 2017

Mobile will be the TV of the future

Mobile

Mobile will be the TV of the future

23 Sep 2016

Africa leads the way with mobile data

Telecoms & Networks

Africa leads the way with mobile data

6 May 2016

Kenyan mobile phone users up to 38 million

Mobile

Kenyan mobile phone users up to 38 million

James Kariuki 7 Jan 2016

How 3D secure is affecting SA online stores

E-commerce

How 3D secure is affecting SA online stores

Issued by Realm Digital 11 Aug 2015

Realm Digital explains how 3D Secure is affecting SA online stores

Security

Realm Digital explains how 3D Secure is affecting SA online stores

6 Aug 2015

The benefits of mobile Wi-Fi

Internet

The benefits of mobile Wi-Fi

Fayaaz Seedat 30 Jul 2014

What is the next innovation in payments?

Mobile

What is the next innovation in payments?

Frank Rizzo 26 May 2014

Andrea Mitchell

Digital

DigiChat with Andrea: Online audience measurement in South Africa

Andrea Mitchell 22 May 2014

Vijay Sai Pratap

Mobile

The evolving business model for m-governance

Vijay Sai Pratap 27 Mar 2014

Data & Analytics

Data monetisation: unlocking the real value of business information

Ayanda Dlamini 5 Mar 2014

The success of mobile payments in East Africa

Mobile

The success of mobile payments in East Africa

Eran Feinstein 26 Feb 2014

Vodafone India buys spectrum licences for £1.9bn

Telecoms & Networks

Vodafone India buys spectrum licences for £1.9bn

17 Feb 2014

ClipDC conference reveals new ideas on funding

Banking & Finance

ClipDC conference reveals new ideas on funding

21 Nov 2013

Internet

Market to shift wireless broadband

15 Oct 2013

Icasa hammered over cellphone costs

Network

Icasa hammered over cellphone costs

1 Aug 2013

Mintel Social Media series identifies top five trends in online consumer marketplace behaviour

Research

Mintel Social Media series identifies top five trends in online consumer marketplace behaviour

25 Jul 2013

Network

City of Joburg's broadband network to go live on 1 July

20 May 2013

Year of reckoning for ailing Telkom

Network

Year of reckoning for ailing Telkom

Thabiso Mochiko 7 Jan 2013

Network

Telkom appoints Alcatel-Lucent as supplier of network equipment

26 Jun 2012

Mobile

Mobile privacy 2012: where in the world is your data?

Wikus Engelbrecht 28 Mar 2012

Mobile

Airtel, Ver se' Innovation develops mHealth platform

5 Mar 2012

Mobile

Mobile marketing: How much will we put up with?

Staff Reporter 29 Feb 2012

MasterCard launches partnership program

Banking & Finance

MasterCard launches partnership program

28 Feb 2012

Trends

10 consumer trends for 2012

3 Jan 2012

Internet

Telkom's offering rattles competitors

5 Sep 2011

Kenya heading for shared mobile money transfer system

Mobile

Kenya heading for shared mobile money transfer system

Carole Kimutai 5 Jul 2011

Regulatory

RICA your SIM card

14 Jun 2011

Kenya: Airtel cries foul over mobile number portability service

Mobile

Kenya: Airtel cries foul over mobile number portability service

Carole Kimutai 13 Apr 2011

Malawi: Mobile service providers to venture into fixed services

Mobile

Malawi: Mobile service providers to venture into fixed services

Gregory Gondwe 21 Feb 2011

Mobile

Zim: Potraz orders penalties against non-compliant subscribers

Dumisani Ndlela 31 Jan 2011

Mobile Marketing Association to launch in East Africa

Marketing

Mobile Marketing Association to launch in East Africa

11 Jan 2011

Mobile

Malawi: Court stops MACRA from revoking G-Mobile licence

Gregory Gondwe 12 Oct 2010

Mobile

Zim: Mobile networks to disconnect unregistered users

Dumisani Ndlela 15 Jun 2010

Mobile network operators must jack up service - ICASA

2010 FIFA World Cup

Mobile network operators must jack up service - ICASA

1 Jun 2009

Kenya's top ten advertisers in 2008

Advertising

Kenya's top ten advertisers in 2008

Titus Kaloki 2 Mar 2009

Mobile

Zimbabwe: Telcom prices limit freedom of expression

17 Nov 2008