Linda Hamman is CEO and Daniel Munslow is chief communications officer at Talk2Us (www.talk2us.co.za), a consultancy that specialises in employee engagement and the implementation of strategies that inculcate a communication culture through behaviour change. Talk2Us was launched by Linda in 2000, motivated by her philosophy around staff alignment with the brand promise and customer experience. Email az.oc.su2klat@adnil or az.oc.su2klat@leinad and follow @Talk2Linda2 and @Talk2Us_za on Twitter.