Chaos Computer Systems started in June 2001. Since then it has fast become one of the market leaders in computer components and peripherals in the Western Cape. With its three branches in Kenilworth (Southern Suburbs), Parklands (Southern Suburbs) and Kenridge (Northern Suburbs) it strives to continuously deliver excellent service and customer satisfaction.
Their website has been powered by Platform for quite some time now, but they've recently expanded their website to offer full e-Commerce functionality. This allows their clients to purchase products online with integrated courier service for reliable delivery.
Why use Platform's e-Commerce functionality?
Platform's integrated e-Commerce functionality allows you to easily conduct your business online with secure payment transactions. Easily manage and display products and specials with multiple product images. Allow for product searching and email discount vouchers to clients when specials offers are running.
Allow shoppers to place orders online as Platform supports shopping cart functionality. Order confirmation is automatically sent to client via email and customer details are integrated with Platform's CRM for future promotional material.
Order processing can be viewed in the backend and shoppers can pay online via credit or debit cards in the currency of their choice. Platform supports both static and live multi currency.
Vouchers, specials, percentage discounts and extras like gift wrapping can all be managed with Platform. The product catalogue displays products in an easy to use visual product catalogue. It allows users to see images, descriptions and prices of your products. You're able to display your product catalogue with single or multiple product varieties and easily create product groups.
Marketing of your product specials can easily be achieved with by advertising them on your website and sending out of specials via newsletters and special promotion flyers. Email product vouchers to customers and contacts offering discounts on products within your product catalogue to improve sales figures.
Products are easily found in your product catalogue by searching products by name, category, sub-category or item code. Allow users to enquire about specific products. All enquiry details are stored on the database and emailed to the administrator. Customer information can then be added to CRM database for newsletter, SMS marketing and more.
Allow registered customers to place comments on products where they are displayed online under the related product, service or listing which can all be controlled by an administrator.
By providing online shopping to their clients, Chaos Computer Systems can target a broader range of clients with less manpower as the administration of these sales is largely automated due to Platform's robust functionality. Contact us or visit our website for more information.
