Ignition CX is a South African Customer Experience Management (CXM) partner with operations in Durban, Johannesburg, Cape Town, and onshore in the United States. As a globally recognised leader in CXM, the company provides comprehensive customer experience management services, including lead generation, sales conversion, customer care and retention, serving some of the world’s largest brands. Ignition CX is a high-touch, agile and personalised business that understands its clients’ objectives and consistently delivers results.

A compact powerhouse, Ignition CX combines the service levels and stability of a large company with a personal touch. It is the only South African-owned CX provider capable of offering US-based services to complement its South African core offering. With relationship models as versatile as the industries it serves, Ignition CX can be your single partner for all customer experience management needs.