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Careerbox is the starting point for many call centre careers in the local CCI base of operations in uMhlanga.

BPO industry report says Africa is becoming global CXM hub

Lindsey Schutters 20 Jun 2024

Building loyalty: the art of personalised brand experiences and advocacy

Tushar Vaishnavi 9 Nov 2023

Kenya's grocery retail sector is a beacon of innovation and growth

Kenya's grocery retail sector is a beacon of innovation and growth

Kerry Elliott 6 Oct 2023

The expo returns in September. Source: Supplied.

Organic & Natural Products Expo to return in September

30 Jun 2023

Source: Supplied. Sherilyn Kamga, senior strategic finance analyst at Talend.

#YouthMonth: Navigating the intersection of finance and tech in FinOps

Katja Hamilton 23 Jun 2023

Middle East and Africa sees 21% digital commerce growth despite global dip - Salesforce

Middle East and Africa sees 21% digital commerce growth despite global dip - Salesforce

24 Apr 2023

Vincent Viviers, omnichannel retail executive at Pick n Pay, at Ecom Africa. Source: Lauren Hartzenberg

#EcomAfrica: 5 need-to-know trends shaping the future of e-commerce

Lauren Hartzenberg 21 Apr 2023

Brands must balance digital innovation and trust to serve Africa's consumers - study

Brands must balance digital innovation and trust to serve Africa's consumers - study

17 Apr 2023

Source: ©sirinapa -

The big benefits of blockchain for retail in Africa

6 Apr 2023

Source: ©tanialerro -

Delivering distinctive experiences imperative for FMCG brand growth

24 Mar 2023

Advantage Group names Lauren Filen as customer director for Africa

Advantage Group names Lauren Filen as customer director for Africa

23 Feb 2023

#BizTrends: 6 global retail trends making their mark in FMCG

#BizTrends: 6 global retail trends making their mark in FMCG

Lauren Hartzenberg 10 Feb 2023

5 ways retail will double-down on digital in 2023

5 ways retail will double-down on digital in 2023

24 Jan 2023

#BizTrends2023: Retail's future is the 'Theatre of Dreams'

#BizTrends2023: Retail's future is the 'Theatre of Dreams'

Jonathan Cherry 10 Jan 2023