![The Hardy Boys' Fanta Flavour Fantasy: Be "inside" the iconic orange flavour of Fanta](https://biz-file.com/c/2408/748610-64x64.png?3)
Trending
Subscribe to daily business and company news across 19 industries
×PROMOTED
![[CEM Africa Summit] CEM for the tech-enabled African future](https://biz-file.com/c/1507/297006-208x117.jpg)
![CEM Summit develops 'Four Key Tracks' agenda](https://biz-file.com/c/1506/289472-208x117.jpg)
![[Biz Takeouts Podcast] 132: VMA Group, customer experience and #campaign4change](https://biz-file.com/c/1505/282684-208x117.jpg)
![Managing brand and reputation risk when your customer has a louder voice](https://biz-file.com/c/1504/275707-208x117.jpg)
![CRM can be really magical - when it works](https://biz-file.com/c/1504/271508-208x117.jpg)
![New research: How employee emotions' impact on customer experience](https://biz-file.com/c/1503/262867-208x117.jpg)
![Traffic, religion and electricity... A glimpse into the Nigerian consumer](https://biz-file.com/c/1503/262749-208x117.jpg)
![Coping under fire](https://biz-file.com/c/1503/262726-208x117.jpg)
Coping under fire
Danette Breitenbach 3 Mar 2015
![Conversations with Africa](https://biz-file.com/c/1502/261991-208x117.jpg)
Conversations with Africa
Danette Breitenbach 27 Feb 2015
![[eCommerce Africa] Brand loyalty: Give to get](https://biz-file.com/c/1502/257888-208x117.jpg)
![Engaging with connected consumers - Part 2](https://biz-file.com/c/1502/257486-208x117.jpg)
![Engaging with connected consumers - Part 1](https://biz-file.com/c/1502/257480-208x117.jpg)
![[Trends 2015] TREND: The experience brand](https://biz-file.com/c/1501/250352-208x117.jpg)
![Tis the season to be... delivering](https://biz-file.com/c/1412/247659-208x117.jpg)
![The responsive brand: how to handle social media](https://biz-file.com/c/1411/237513-208x117.jpg)
![Six of the worst customer service practices... and how to fix them](https://biz-file.com/c/1410/236235-208x117.jpg)
![[Biz Takeouts Lineup] 98: Fast Company SA, The Lean Startup methodology and Brad Sugar](https://biz-file.com/c/1407/212239-208x117.jpg)
![You've clearly underestimated online reviews](https://biz-file.com/c/1407/209683-208x117.jpg)
![Second annual global customer service survey: The findings](https://biz-file.com/c/1406/203395-208x117.jpg)
![Big data and the consumer experience for business](https://biz-file.com/c/1405/201080-208x117.jpg)
More news
![[CEM Africa Summit] CEM for the tech-enabled African future](https://biz-file.com/c/1507/297006-208x117.jpg)
![CEM Summit develops 'Four Key Tracks' agenda](https://biz-file.com/c/1506/289472-208x117.jpg)
![[Biz Takeouts Podcast] 132: VMA Group, customer experience and #campaign4change](https://biz-file.com/c/1505/282684-208x117.jpg)
![Managing brand and reputation risk when your customer has a louder voice](https://biz-file.com/c/1504/275707-208x117.jpg)
![CRM can be really magical - when it works](https://biz-file.com/c/1504/271508-208x117.jpg)
![New research: How employee emotions' impact on customer experience](https://biz-file.com/c/1503/262867-208x117.jpg)
![Traffic, religion and electricity... A glimpse into the Nigerian consumer](https://biz-file.com/c/1503/262749-208x117.jpg)
![Coping under fire](https://biz-file.com/c/1503/262726-208x117.jpg)
Coping under fire
Danette Breitenbach 3 Mar 2015
![Conversations with Africa](https://biz-file.com/c/1502/261991-208x117.jpg)
Conversations with Africa
Danette Breitenbach 27 Feb 2015
![[eCommerce Africa] Brand loyalty: Give to get](https://biz-file.com/c/1502/257888-208x117.jpg)
![Engaging with connected consumers - Part 2](https://biz-file.com/c/1502/257486-208x117.jpg)
![Engaging with connected consumers - Part 1](https://biz-file.com/c/1502/257480-208x117.jpg)
![[Trends 2015] TREND: The experience brand](https://biz-file.com/c/1501/250352-208x117.jpg)
![Tis the season to be... delivering](https://biz-file.com/c/1412/247659-208x117.jpg)
![The responsive brand: how to handle social media](https://biz-file.com/c/1411/237513-208x117.jpg)
![Six of the worst customer service practices... and how to fix them](https://biz-file.com/c/1410/236235-208x117.jpg)
![[Biz Takeouts Lineup] 98: Fast Company SA, The Lean Startup methodology and Brad Sugar](https://biz-file.com/c/1407/212239-208x117.jpg)
![You've clearly underestimated online reviews](https://biz-file.com/c/1407/209683-208x117.jpg)
![Second annual global customer service survey: The findings](https://biz-file.com/c/1406/203395-208x117.jpg)
![Big data and the consumer experience for business](https://biz-file.com/c/1405/201080-208x117.jpg)
![Why customer satisfaction surveys are important](https://biz-file.com/c/1405/194907-208x117.jpg)
![Who says loyalty doesn't pay?](https://biz-file.com/c/1404/189545-208x117.jpg)
Who says loyalty doesn't pay?
Amanda Cromhout 9 Apr 2014
![Customer service - it really is your problem](https://biz-file.com/c/1403/184763-208x117.jpg)
![Tips for improving ecommerce customer service](https://biz-file.com/c/1402/179117-208x117.jpg)
![Yuppiechef creams customer service with common sense](https://biz-file.com/c/1312/162903-208x117.jpg)
![Why Wi-Fi is a viable solution for better customer relationships](https://biz-file.com/c/1311/158716-208x117.jpg)
![Deon Scheepers](https://biz-file.com/b/1307/190585-208x117.jpg?2)
![Paul Anderson](https://biz-file.com/b/1304/210979-208x117.jpg?2)
![If you're content, we're content](https://biz-file.com/c/1303/127430-208x117.gif)
If you're content, we're content
Bizcommunity.com 18 Mar 2013
![[2013 trends] Pdf of 2013 Biz Trends Report now available](https://biz-file.com/c/1302/124391-208x117.gif?1)
![[2013 trends] Out-of-the-box branding](https://biz-file.com/c/1301/123266-208x117.jpg)
![[2013 trends] SA's youth trend-o-meter](https://biz-file.com/c/1301/123246-208x117.jpg)
![[2013 trends] Opportunities for growth within marketing and advertising arena](https://biz-file.com/c/1301/123047-208x117.jpg)
![[2013 trends] Insight into cinema in 2013](https://biz-file.com/c/1301/123027-208x117.jpg)
![[2013 trends] Malls set to 'mobilise' consumers like never before](https://biz-file.com/c/1301/122920-208x117.jpg?1)
![[2013 trends] How to metamorphasise mobile marketing this year](https://biz-file.com/c/1301/122901-208x117.jpg)
![[2013 trends] It's not trends that matter; it's the traits marketers need!](https://biz-file.com/c/1301/122869-208x117.jpg)
![[2013 trends] From data to honesty, it's getting personal](https://biz-file.com/c/1301/122799-208x117.jpg)
![[2013 trends] Looking ahead at retail, shopper marketing in SA](https://biz-file.com/c/1301/122696-208x117.jpg)
![[2013 trends] Targeted direct marketing to come into its own](https://biz-file.com/c/1301/122466-208x117.jpg)
![](/res/img/s.gif)