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Could De Beers be the next Twitter?

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Image credit: Franki Chamaki on Unsplash.

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Image credit: Crew on Unsplash

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Johan Lewies 19 Jul 2019

Roan Mackintosh, commercial director at DQ&A

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Roan Mackintosh 16 Jul 2019

Image credit: Thought Catalog on Unsplash

Social media has made brands less relevant, not more

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Anne-marie le Roux 15 Jul 2019

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Greg Chen 15 Jul 2019

3 consumer trends to keep an eye on in 2019

3 consumer trends to keep an eye on in 2019

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Image source: Gallo/Getty.

Leveraging digital technology to boost Nigeria's MSMEs

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New report reveals customers want security, service and localised experiences

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Dee Chetty, Accenture Interactive Lead for Africa.

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It's time to embrace Customer Support Chatbot 2.0

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Ryan Falkenberg 11 Jun 2019

Customer experience and employee engagement: 'Mind the gap'

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Lynn Baker 7 Jun 2019

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Image credit: Franki Chamaki on Unsplash.

There is no such thing as market saturation

Bogosi Motshegwa 30 Jul 2019

Pep, Truworths and Ackermans lead clothing retail customer satisfaction rankings

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5 ways to drive growth through customer retention

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Kirsty Sharman 25 Jul 2019

85% of global consumers want omnichannel experiences - finds CMO Council study

85% of global consumers want omnichannel experiences - finds CMO Council study

25 Jul 2019

3 steps towards 'glass boxing' your company with a Biz Press Office

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Bizcommunity.com 23 Jul 2019

There's a need for more disruption in Africa's tech scene

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Olukayode Kolawole 22 Jul 2019

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19 Jul 2019

Image credit: Crew on Unsplash

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Johan Lewies 19 Jul 2019

Roan Mackintosh, commercial director at DQ&A

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Image credit: Thought Catalog on Unsplash

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Image credit: Mein Deal on Unsplash.

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Image source: Gallo/Getty.

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New report reveals customers want security, service and localised experiences

New report reveals customers want security, service and localised experiences

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Roger Woodend 19 Jun 2019

Dee Chetty, Accenture Interactive Lead for Africa.

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Dee Chetty 14 Jun 2019

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Michael Gullan 13 Jun 2019

It's time to embrace Customer Support Chatbot 2.0

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Ryan Falkenberg 11 Jun 2019

Customer experience and employee engagement: 'Mind the gap'

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Johan Walters 31 May 2019

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Vishal Barapatre 30 May 2019

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Jarred Mailer-Lyons 30 May 2019

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Nathalie Schooling 22 May 2019

The human factor: a top insight from a CX Masterclass

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RCS technology boosts CX by enabling consumers to 'touch & feel' messaging

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Devon Meerholz 16 May 2019

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Yaw Dwomoh 13 May 2019

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Joaquim Bretcha Boix 13 May 2019

Experience trumps channel

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Refilwe Maluleke 6 May 2019

New Verraki team.

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Marketing to consumers? One size does not fit all

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Maggie Pronto 2 May 2019

Hellocomputer Cape Town and FCB Cape Town merge to form new agency, HelloFCB+

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Jedd Cokayne 23 Apr 2019

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Refilwe Maluleke 23 Apr 2019

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Mornay Roberts-Lombard 23 Apr 2019

Six steps to successful customer relationship management

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Eben Esterhuizen 16 Apr 2019

How employee experience enhances employer branding

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Ravi Panthi 11 Apr 2019

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