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Could De Beers be the next Twitter?

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Wayne Hull
Photographer: Rikki Hibbert

#IABSummit19: The digital transformation opportunity starts with you

Jessica Tennant 4 Jun 2019

#AWE2019: Highlights from Day 2

#AWE2019: Highlights from Day 2

Johan Walters 31 May 2019

The customer experience drives digital disruption

The customer experience drives digital disruption

Vishal Barapatre 30 May 2019

AI won't lead to better consumer engagement but machine learning will

AI won't lead to better consumer engagement but machine learning will

Jarred Mailer-Lyons 30 May 2019

#AWE2019: Highlights from Day 1

#AWE2019: Highlights from Day 1

Johan Walters 30 May 2019

Debunking 5 myths around CX

Debunking 5 myths around CX

Nathalie Schooling 22 May 2019

The human factor: a top insight from a CX Masterclass

The human factor: a top insight from a CX Masterclass

20 May 2019

#IABSummit19: Marcel Botha to speak on manufactured stories

#IABSummit19: Marcel Botha to speak on manufactured stories

Jessica Tennant 17 May 2019

RCS technology boosts CX by enabling consumers to 'touch & feel' messaging

RCS technology boosts CX by enabling consumers to 'touch & feel' messaging

Devon Meerholz 16 May 2019

Is your brand telling the true story?

Yaw Dwomoh 13 May 2019

Image source: Gallo/Getty.

Imagine a world without data?

Joaquim Bretcha Boix 13 May 2019

Experience trumps channel

Experience trumps channel

Refilwe Maluleke 6 May 2019

New Verraki team.

New Verraki brand acts for Accenture in Nigeria

6 May 2019

Marketing to consumers? One size does not fit all

Marketing to consumers? One size does not fit all

Maggie Pronto 2 May 2019

Hellocomputer Cape Town and FCB Cape Town merge to form new agency, HelloFCB+

Hellocomputer Cape Town and FCB Cape Town merge to form new agency, HelloFCB+

29 Apr 2019

Are brands living up to client expectations?

Are brands living up to client expectations?

Jedd Cokayne 23 Apr 2019

Up, close and very personalised

Up, close and very personalised

Refilwe Maluleke 23 Apr 2019

Customer satisfaction is not enough. Delight your customers!

Customer satisfaction is not enough. Delight your customers!

Mornay Roberts-Lombard 23 Apr 2019

Six steps to successful customer relationship management

Six steps to successful customer relationship management

Eben Esterhuizen 16 Apr 2019

How employee experience enhances employer branding

How employee experience enhances employer branding

Ravi Panthi 11 Apr 2019

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Wayne Hull
Photographer: Rikki Hibbert

#IABSummit19: The digital transformation opportunity starts with you

Jessica Tennant 4 Jun 2019

#AWE2019: Highlights from Day 2

#AWE2019: Highlights from Day 2

Johan Walters 31 May 2019

The customer experience drives digital disruption

The customer experience drives digital disruption

Vishal Barapatre 30 May 2019

AI won't lead to better consumer engagement but machine learning will

AI won't lead to better consumer engagement but machine learning will

Jarred Mailer-Lyons 30 May 2019

#AWE2019: Highlights from Day 1

#AWE2019: Highlights from Day 1

Johan Walters 30 May 2019

Debunking 5 myths around CX

Debunking 5 myths around CX

Nathalie Schooling 22 May 2019

The human factor: a top insight from a CX Masterclass

The human factor: a top insight from a CX Masterclass

20 May 2019

#IABSummit19: Marcel Botha to speak on manufactured stories

#IABSummit19: Marcel Botha to speak on manufactured stories

Jessica Tennant 17 May 2019

RCS technology boosts CX by enabling consumers to 'touch & feel' messaging

RCS technology boosts CX by enabling consumers to 'touch & feel' messaging

Devon Meerholz 16 May 2019

Is your brand telling the true story?

Yaw Dwomoh 13 May 2019

Image source: Gallo/Getty.

Imagine a world without data?

Joaquim Bretcha Boix 13 May 2019

Experience trumps channel

Experience trumps channel

Refilwe Maluleke 6 May 2019

New Verraki team.

New Verraki brand acts for Accenture in Nigeria

6 May 2019

Marketing to consumers? One size does not fit all

Marketing to consumers? One size does not fit all

Maggie Pronto 2 May 2019

Hellocomputer Cape Town and FCB Cape Town merge to form new agency, HelloFCB+

Hellocomputer Cape Town and FCB Cape Town merge to form new agency, HelloFCB+

29 Apr 2019

Are brands living up to client expectations?

Are brands living up to client expectations?

Jedd Cokayne 23 Apr 2019

Up, close and very personalised

Up, close and very personalised

Refilwe Maluleke 23 Apr 2019

Customer satisfaction is not enough. Delight your customers!

Customer satisfaction is not enough. Delight your customers!

Mornay Roberts-Lombard 23 Apr 2019

Six steps to successful customer relationship management

Six steps to successful customer relationship management

Eben Esterhuizen 16 Apr 2019

How employee experience enhances employer branding

How employee experience enhances employer branding

Ravi Panthi 11 Apr 2019

Bizcommunity sends a clear message that Africa is open for business

Bizcommunity sends a clear message that Africa is open for business

dotAfrica 9 Apr 2019

Jiji Classfieds.

Nigeria's classifieds marketplace boosts presence with OLX deal

8 Apr 2019

Bizcommunity launches BIZ | Daily top story headlines

Bizcommunity launches BIZ | Daily top story headlines

Bizcommunity.com 8 Apr 2019

PwC releases consumer insights survey for 2019

PwC releases consumer insights survey for 2019

3 Apr 2019

Africa rising as Bizcommunity launches .Africa domain

Africa rising as Bizcommunity launches .Africa domain

Bizcommunity.com 2 Apr 2019

"We are what we see" - Marian Salzman

"We are what we see" - Marian Salzman

Juanita Pienaar 1 Apr 2019

#ECO19: How to build and sustain the trust of the online consumer

#ECO19: How to build and sustain the trust of the online consumer

Maroefah Smith 25 Mar 2019

#ECO19: Is your mobile commerce strategy excluding the mass market?

#ECO19: Is your mobile commerce strategy excluding the mass market?

Lauren Hartzenberg 22 Mar 2019

Mike Joubert of the Billybo Group, in action on the eCommerce Africa 2019 stage.

#ECO19: Unpack why your brand story matters before you start telling it

Leigh Andrews 20 Mar 2019

#SeamlessSA: A holistic approach to delivering great retail customer experience

#SeamlessSA: A holistic approach to delivering great retail customer experience

Lauren Hartzenberg 20 Mar 2019

Chantel Botha of BrandLove in action at eCommerce Africa 2019.

#ECO19: Why brands need to create emotional experiences for Generation CX

Leigh Andrews 19 Mar 2019

#NedbankIMC2019: The tech, the trends and the timeless truths of marketing

#NedbankIMC2019: The tech, the trends and the timeless truths of marketing

Jessica Tennant 15 Mar 2019

Is your organisation customer centric?

Is your organisation customer centric?

14 Mar 2019

Is long-term strategy still relevant?

Is long-term strategy still relevant?

Michelle Beh 8 Mar 2019

Loyalty is about more than just points

Loyalty is about more than just points

8 Mar 2019

Steve Burd, Vice President: Sales for DHL Express Sub-Saharan Africa.
Source:

DHL renews partnership with eCommerce Africa

6 Mar 2019

Growing tourism with innovative visitor experience design technology

25 Feb 2019

Using digital to personalise customer services in Africa

Using digital to personalise customer services in Africa

Ntombi Mhangwani 22 Feb 2019

How to win in the African digital space

How to win in the African digital space

Seanice Kacungira 12 Feb 2019

4 CRM marketing trends to ignite 2019

4 CRM marketing trends to ignite 2019

Sugeshni Subroyen 12 Feb 2019

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