Group IT Systems Administrator

Location:	Centurion
Reference:	#JHB000022/RA
Company:	The Tolcon Group

Main job purpose

The systems administrator is responsible for the upkeep, configuration, installation, troubleshooting, and operational support of the organisation's computer systems while ensuring optimal infrastructure and business uptime. This includes local area networks (LAN), wide area networks (WAN), other data communication systems, and various production server roles and services. The role will serve as third-line technical support for escalations, perform license management, and update hardware and software, while also assisting with proactive systems monitoring and maintenance.

Organogram

Superior (second level): Group IT manager
Superior: Group IT operations manager
This position: Group IT systems administrator
Subordinate (first level): None

Employment specification

Education (minimum requirements):

School: Grade twelve
Post school: None

Job-related qualifications:

Competence in Microsoft Office products suite (requirement)
CompTIA A+ and N+ certification (requirement)
Microsoft Certified Professional fundamentals (requirement)
Microsoft Certified Systems Administration certification (requirement)
Microsoft Certification MCSE/MCITP (requirement)
Microsoft Azure experience/certification (requirement)
Microsoft SharePoint experience/certification (advantage)
Linux administration (advantage)
ITIL Foundation (advantage)

Other:

Valid unendorsed Code 8 driver’s licence

Experience:

At least five years of IT-related experience

Required competencies:

Proven experience in a similar role
Excellent writing, documenting, and communication skills in English
Presentable to clients and contractors
Strong computer literacy skills
Interpersonal relationship skills
Excellent problem-solving and troubleshooting abilities
Effective planning and follow-through on daily activities
Strong attention to detail
Ability to work well independently or within a team
Ability to act quickly in crisis situations and solve problems under pressure
Commitment to service delivery and prioritising excellent end-user experiences
Strong understanding of Microsoft operating systems and applications, terminal services, backup and recovery principles, networking (TCP/IP, VLAN, LAN, WAN), server infrastructure, virtualisation, cloud platforms, and other IT areas.

Physical demands:

Driving a light motor vehicle
Extensive computer-based work

Work environment: The role operates in a typical local and remote office setting, with IT administration and support tasks performed either remotely or on-site.

Essential duties and responsibilities:

Improve system performance and user experience by addressing repetitive issues and suggesting improvements
Ensure security and privacy compliance of systems, endpoints, and networks
Install and configure software, hardware, and equipment in line with company specifications
Maintain software asset registers and ensure license compliance
Provide user orientation on software and equipment operation
Troubleshoot and resolve incidents and requests effectively, ensuring accurate records are kept
Proactively monitor ICT infrastructure and perform preventative maintenance
Maintain IT inventory, data centres, and access control
Liaise with third-party vendors and suppliers for specific requirements
Administer systems such as Active Directory, DNS, DHCP, Exchange, and more
Oversee cloud and backup administration to ensure reliable operations
Conduct disaster recovery testing and ensure data integrity
Follow change control processes for system updates and changes
Prepare accurate and timely reports for management
Ensure compliance with all company policies and procedures

Additional information: This job specification outlines the primary duties and responsibilities but is not exhaustive.

Application process: Only candidates with the relevant skills and experience will be contacted. If you are not contacted, kindly consider your application unsuccessful.

Posted on 14 Jan 08:55, Closing date 24 Jan