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

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


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
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
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
How technology helps brands evolve
Paula Sartini 18 Oct 2019
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
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

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

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

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Far behind the CX trend
Zama Mlanjana 23 Sep 2019


More news
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Marketing & Media#AfricaCom: "Every consumer today behaves like a millennial, your business needs to catch up!"
Leigh Andrews 15 Nov 2019
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Marketing & MediaHow AI is helping brands manage their online reputation
Ashleigh Wainstein 15 Nov 2019
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
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Marketing & MediaThe Goldilocks role of targeting in evidence-based marketing
Leigh Andrews 7 Nov 2019

Marketing & MediaThe importance of brand positioning in a depressed economy
Nona Koza and Gabrielle Gray 5 Nov 2019
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Marketing & Media#FairnessFirst: Go beyond pink branding for true female customer satisfaction
Leigh Andrews 4 Nov 2019
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Marketing & Media#ExperienceAdvantage: It takes a village to get CX right, from the inside - Kantar
Leigh Andrews 31 Oct 2019
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RetailThe robot wears Prada: what happens when AI starts giving out fashion tips?
Mark Liu 25 Oct 2019
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
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RetailShopping mall activations - why it's important and how to execute one successfully
Amanda Rabinowitz 10 Oct 2019
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Marketing & Media#AdobeCX: How to embrace the power of customer experience management
Leigh Andrews 8 Oct 2019

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Marketing & MediaSA's real 'main market' is where brands will grow market share
Andrew Weinberg 25 Sep 2019
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Marketing & Media#GartnerSYM: Offering the 'everything customer' the multi-experience
Leigh Andrews 17 Sep 2019
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Marketing & MediaHow SA's second BrandZ winners are delivering brand legacy and innovation
Danette Breitenbach 9 Sep 2019
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Marketing & MediaRevlon's cautionary tale: the changing nature of influencer marketing
Brigitte Majewski 6 Sep 2019
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Marketing & Media3 data trends shaping digital marketing in the next 18 months
Grant Lapping 30 Aug 2019
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