Google apologises for privacy lapses, promises to tighten controls

"We work hard at Google to earn your trust, and we're acutely aware that we failed badly here," Alan Eustace, Google's senior vice president of engineering and research, said in a blog post.

"So we've spent the past several months looking at how to strengthen our internal privacy and security practices," he said.

Eustace provided Google's most detailed description yet of the private data on unsecured wireless networks scooped up by Street View cars as they cruised through cities around the world taking pictures.

"While most of the data is fragmentary, in some instances entire emails and URLs were captured, as well as passwords," he said. "We want to delete this data as soon as possible, and I would like to apologise again for the fact that we collected it in the first place.

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