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See: Telkom launches smart agritech initiative for wine industry innovation

See: Telkom launches smart agritech initiative for wine industry innovation

RAPT BizTrendsTV: Li Ndube on Afro-optimism - African growth vs Western degrowth

See: Argus Fertilizer Africa Conference addresses trade disruptions and climate challenges

See: Argus Fertilizer Africa Conference addresses trade disruptions and climate challenges

#BizTrends 2025: Google's Alex Okosi – Africa, an opportunity more than a challenge

Subaru South Africa and ghd expand digital partnership with Algorithm

Subaru South Africa and ghd expand digital partnership with AlgorithmAlgorithm Agency

Adidas SA appoints Kate Woods as general manager

Adidas SA appoints Kate Woods as general manager

19 Mar 2025

Source:

Unlock hidden revenue: How to turn your data into a profit powerhouse

By Gil Sperling 18 Mar 2025

Company news

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Unpopular opinion by a CEO: Hyper-personalised marketing is just digital stalking

Wetpaint Advertising Unpopular opinion by a CEO: Hyper-personalised marketing is just digital stalking

56 minutes

Motherland OMNi UnderGround Soccer (UGS): An exclusive opportunity for brand partnership

3 hours

Gagasi FM announces its on-air line-up for 2025 season

Gagasi FM Gagasi FM announces its on-air line-up for 2025 season

3 hours

Judith Middleton

DUO Marketing + Communications DUO launches Global Studio to provide tech agencies and brands with outsourced marketing services

4 hours

702 Small Business Awards brought to you by MTN, open for 2025 nominations

Primedia Broadcasting 702 Small Business Awards brought to you by MTN, open for 2025 nominations

4 hours

Y shakes things up as 2025 lineup announced

YFM 99.2 Y shakes things up as 2025 lineup announced

5 hours

Ezra Ndolo promoted to managing director, dentsu Tanzania

Dentsu Ezra Ndolo promoted to managing director, dentsu Tanzania

6 hours

Biz Most Read Award winners March 2025

Bizcommunity.com Biz Most Read Award winners March 2025

9 hours

MegaVision Media powers the in-store Unilever Sunlight 5-in-1 Washing Powder launch

MegaVision Media MegaVision Media powers the in-store Unilever Sunlight 5-in-1 Washing Powder launch

1 hour

The rise of AI in advertising

Penquin The rise of AI in advertising

1 day

IPRN public relations agencies forecast growth for 2025

MANGO-OMC IPRN public relations agencies forecast growth for 2025

1 day

5 years on from Covid and how work will continue to evolve

GO Content Lab 5 years on from Covid and how work will continue to evolve

23 hours

More news

Liezel Jonkheid is director and founder of the Consumer Psychology Lab. Source: Supplied.

The hidden pitfalls of relying solely on NPS and CSAT scores

Liezel Jonkheid 12 Mar 2025

Google’s 2025 Hustle Academy applications now open

Google’s 2025 Hustle Academy applications now open

12 Mar 2025

Accelerating action against gender bias in AI

Accelerating action against gender bias in AI

Henda Scott, Helm 12 Mar 2025

Why brands should stop hiding from their customers

Why brands should stop hiding from their customers

BrandLove 6 Mar 2025

YOUKNOW Technologies adds HubSpot CRM to its premium technology stack

YOUKNOW Technologies adds HubSpot CRM to its premium technology stack

YOUKNOW Technologies 4 Mar 2025

Marcel Swain joins dentsu X to redefine brand engagement in South Africa

Dentsu 3 Mar 2025

The science of service recovery: Why resolving complaints boosts your bottom line

The science of service recovery: Why resolving complaints boosts your bottom line

Chantel Botha, BrandLove 20 Feb 2025

Dentsu X: Shaping the future of experiences

Dentsu X: Shaping the future of experiences

Dentsu 19 Feb 2025

SA company uses AI to break the language barrier

SA company uses AI to break the language barrier

Helm 13 Feb 2025

Andre Le Roux, head of strategy: TBWA\Coastal, talks about trends that drive culture to understand SA shopper (Image supplied)

#BizTrends2025: TBWA\Coastal's Andre Le Roux - Understanding the SA shopper

Andre Le Roux 4 Feb 2025

Why 2025 will redefine loyalty programmes with personalisation at the core

Why 2025 will redefine loyalty programmes with personalisation at the core

Gordon Wilson 31 Jan 2025

Ryan Falkenberg, CEO, CLEVVA. Image supplied

Can AI agents improve customer experience in tech support?

Ryan Falkenberg 30 Jan 2025

From speed to smiles: Redefining CX in telecoms

From speed to smiles: Redefining CX in telecoms

Ask Afrika 23 Jan 2025

Source: © 123rf Estelle van Tonder, professor of marketing at the University of South Africa, says that while self-service options can further augment the customer experience, in practice, things can (and often will) go wrong in the self-service delivery process

4 ways to ensure positive customer experiences in spite of self-service failures

Dr Estelle van Tonder 15 Jan 2025

How a single system helps signage companies

How a single system helps signage companies

Anton Oosthuizen, QuickEasy Software 14 Jan 2025

President and CEO of Scopen, Cesar Vacchiano examines the trends shaping marketing in 2025 (Image supplied)

#BizTrends2025: Scopen's Cesar Vacchiano - The trends shaping marketing in 2025

Cesar Vacchiano 13 Jan 2025

#BestofBiz 2024: Marketing & Media

#BestofBiz 2024: Marketing & Media

17 Dec 2024

Stef Adonis

Helm wins CX Solutions Provider of the Year - Middle East and Africa

Helm 10 Dec 2024

Everlytic’s new API Communicator feature enhances customer engagement across multiple channels

Everlytic’s new API Communicator feature enhances customer engagement across multiple channels

Daniella Graham, Everlytic 9 Dec 2024

Winning customer experience in the medical industry: A GPS for customers

Winning customer experience in the medical industry: A GPS for customers

Ask Afrika 9 Dec 2024

Author: Niven Subbadu, specialist UI/UX designer for BET Software

#DisabilityAwarenessMonth: Designing for accessibility and shaping the future of UI/UX design

Niven Subbadu, BET Software 28 Nov 2024

Source: © 123rf Retail media is just the starting point, signalling a shift toward the broader trend of commerce media

3 ways to unlock the power of commerce media

27 Nov 2024

Image supplied

The 2024 Township CX Report is here

21 Nov 2024

Social Places launches AI responses and sentiment analysis powered by ChatGPT & BARD

Social Places launches AI responses and sentiment analysis powered by ChatGPT & BARD

Leroy Meyer, Social Places 20 Nov 2024

2024 Township CX Report: Insights for brands navigating South Africa's township economy

2024 Township CX Report: Insights for brands navigating South Africa's township economy

Rogerwilco 20 Nov 2024

Source: © 123rf The number of people living alone has grown steadily over the past few decades. Brands have a real opportunity to target this audience

Marketers optimistic as Warc forecasts global ad spend of $1.15tr in 2025

13 Nov 2024

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