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Warranty and Aftersales Administrator
| Location: | East Rand |
| Reference: | #CAW006612/NjvR |
| Company: | SydSen Recruit |
Our client is seeking an experienced warranty and aftersales administrator with dealership commercial vehicle experience. The ideal candidate will be detail-oriented, possess a strong work ethic, and demonstrate a commitment to excellence.
Minimum requirements
- Matric or higher qualification
- Minimum two years of experience in a similar role
- Code 8 driver’s licence
- Process and validate warranty claims in line with FAW policies and company guidelines.
- Provide professional assistance to dealers and customers, resolving warranty-related inquiries promptly.
- Accurately input and maintain warranty claim records in the database.
- Generate reports and analyse trends to enhance the warranty process.
- Ensure adherence to company policies, procedures, and regulatory standards.
- Collaborate with technical and parts teams to address warranty issues.
- Support the aftersales team with data entry, filing, document management, and scheduling.
- Coordinate schedules to ensure timely service delivery.
- Handle dealer and customer queries regarding aftersales, warranties, and parts orders.
- Confident
- Proactive approach, anticipating issues and requirements
- Attention to detail
- Strong reporting and presentation skills
- Team player
Please note that only candidates with the required experience will be considered and contacted. If you are not contacted, kindly consider your application unsuccessful.
Apply online now at: www.sydsenrecruit.com
Posted on 14 Jan 09:45, Closing date 13 Feb
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SydSen Recruit is a trusted brand that has been part of the national recruitment landscape in South Africa since 2008. Our corporate culture is built on a collaboration of shared experience and trust!
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