14 Oct 2013

Marketing & Media Africa

Cheers to all the African Journalist Awards winners!

This weekend saw the 18th CNN MultiChoice Journalist Awards take place at the CTICC in Cape Town. Two South Africans from The Daily Dispatch, Msindisi Fengu and Yandisa Monakali, were named overall CNN MultiChoice African Journalists of the Year. Well done to all the finalists and winners. We commend you for the great work you are doing across the continent!

Gregory Gondwe shares more on Malawi's internet freedom in a Freedom House Report. Among other things, the report elaborates more on the controversial E-Bill that was introduced in October 2012. Criticised for its potential to limit internet freedom, the draft E-Bill would require editors of online public communications services to reveal their personal information and allow the government to appoint "cyber inspectors" to monitor online activity in the public domain. Read the full Freedom House Report (212KB).

Karen de Lorenzo explains the differences between CRM and loyalty for B2C and B2B and shares some tips on what to focus on in B2B loyalty.

Finally, if you missed last week's Biz Takeouts Show, listen to the podcast which is now available.

Cheers!
Ilse van den Berg, Editor: Marketing & Media Africa (@Biz_Africa)

Comment online in our ed's column archive. Go mobile with apps and m.bizcommunity.com. Engage with us on Twitter, Facebook, LinkedIn and Google+. Subscribe to YouTube and via RSS. Send all your African marketing and media news and event invitations to africanews@bizcommunity.com, exclusive opinion pieces to contributors-africa@bizcommunity.com and international news to internationalnews@bizcommunity.com. Read "How to contribute to Biz, from op-ed pieces to news".



Weekly top stories

AFRICA
Winners of CNN MultiChoice African Journalist Awards
South Africans, Msindisi Fengu and Yandisa Monakali from The Daily Dispatch, were named overall winners of the CNN MultiChoice African Journalist Awards 2013 on Saturday, 12 October 2013 at the CTICC in Cape Town. Read more >>

Biz Takeouts Radio Show & Podcasts
SOUTH AFRICA
[Biz Takeouts Podcast] 73: A "shoppable magazine" with Spree.co.za
Last week on Biz Takeouts, the Marketing & Media radio show, we looked at the new online store and 'shoppable magazine' Spree.co.za, and spoke to Justin Gomes, executive creative director for Fox P2. [twitterfall] Read more >>


Marketing
SOUTH AFRICA
What Google Hummingbird means for online marketing
[Cole Rautenbach] Google loves to shake things up now and again, reminding everyone in the digital marketing space to not get complacent. Tired of hearing of its zoological transformations at algorithmic level? Tough. The Hummingbird has landed. What does this mean for online marketing? Read more >>


Advertising
AFRICA
Africa - continent of advertising opportunity
At the annual TBWA Africa Conference, speakers shared their views on why Africa is a breeding ground for creativity and innovation. Read more >>


Cinema
ETHIOPIA
CNIFF calls for film submissions
Colours of the Nile International Film Festival (CNIFF) is calling for submissions from across Africa for feature-length and short fiction films, as well as feature-length and short documentaries. The entry deadline is 15 November 2013. Read more >>


CRM
SOUTH AFRICA
B2B vs B2C: The differences in CRM and loyalty
[Karen De Lorenzo] At Truth, we are proud to have the opportunity to work on B2C (business to consumer) and B2B (business to business) CRM and loyalty strategies. We are often asked how to explain the differences, and what makes a loyalty programme work in the B2B environment. Read more >>

SOUTH AFRICA
Why CRM falls short with complaints, feedback management
[Colyn Dee] Many organisations rely on CRM software as the tool for solving customer problems. What these organisations do not realise, is that a dedicated customer feedback management solution is far preferable to a general CRM customer support module. Read more >>


Digital
MALAWI
Malawi internet freedom report
[Gregory Gondwe] Internet and mobile phone services were first introduced in Malawi in the late 1990's, though after decades of flagging economic development, the impact of information and communication technologies (ICTs) has been limited for most Malawians compared to other countries in sub-Saharan Africa. Read more >>

AFRICA
Africa Connected entries close this month
Competition submissions for Google's 'Africa Connected: Success stories powered by the web' close on 31 October 2013. (video) Read more >>

AFRICA
A4AI aiming to make universal access a reality
On Monday, 7 October 2013, a diverse group of private and public sector players came together to launch a coalition to lead policy and regulatory reform and spur action to drive down artificially high internet prices in developing countries, called the Alliance for Affordable Internet (A4AI). Read more >>


Events & Conferencing
SOUTH AFRICA
Tech giants to attend Innovation Africa 2013 Summit in Gaborone, Botswana
[Issued by Innovation Africa] The Innovation Africa 2013 Summit being held in Gaborone, Botswana, from 15-17 October will also be hosting a record number of ministers and officials from various African ministries of education, ICT and science & technology. Read more >>

AFRICA
[ACEC 2013] Day One
On Day One of the African Creative Economy Conference 2013, conference delegates were challenged to play their full role in fulfilling the African dream. Read more >>

AFRICA
[ACEC 2013] Africa is rising
Research presented at the third African Creative Economy Conference (ACEC2013) in Cape Town last week revealed that there are rich opportunities opening up for the continent's creative and cultural industries. Read more >>

KENYA
Day One: Cisco Connect Kenya 2013
[Kamau Mbote] The biannual Cisco Connect Kenya 2013 conference began yesterday, bringing together stakeholders in the ICT sector including government, non-governmental bodies, partners and the private sector. Read more >>


Out of Home
ZAMBIA
Alliance Media increasing its presence in Zambia
[Issued by Alliance Media] Alliance Media has recently installed massive new 15m x 12m portrait billboards as well as some really powerful new landscape gantries in Zambia. Read more >>  visit press office >>


PR & Communications
SOUTH AFRICA
PR superheroes, your time is now
[Lorrianne Cloete] What exactly do these extreme changes in the media landscape mean for PR? When the world around you shifts, would you continue to walk down the same old road and expect to reach the same destination? Read more >>


Radio
ZIMBABWE
Opening of airwaves remains elusive
[Clemence Manyukwe] In October 2007, ZANU-PF Politburo members Sikhanyiso Ndlovu and Jonathan Moyo sat in the same committee room at Parliament where backbenchers challenged the State's monopoly on the airwaves. Read more >>


Recruitment
SOUTH AFRICA
[BizCareers] Notice periods and the HR industry
[Juliette Attwell] 30 days or calendar month? What does it mean and what are the implications? This week we answer just that, as well as find out a bit more about how to get into the human resources industry. Read more >>


Research
AFRICA
MEF Africa embarks on study of mobile businesses
MEF, the global community for mobile content and commerce, in partnership with KPMG has embarked on a major study of mobile businesses in Ghana, Kenya, Nigeria and South Africa. Read more >>


Retail
SOUTH AFRICA
Acquisition stats are so passé!
[Ros Siddle] Hooray! You have 20 million loyalty members! But how many of them are active and what does this mean for your business? Read more >>


TV
AFRICA
Desperate Housewives Africa to debut in 2014
Plans for a local production of the Desperate Housewives series have been announced by Disney Media Distribution EMEA. Desperate Housewives Africa, to be filmed in Nigeria, will reportedly bring a new take on the series' darkly comedic view of suburbia to African audiences. Read more >>


International

UNITED STATES
Q&A: Rose Anderson, NYF executive director
In this in-depth Q&A with Rose Anderson, NYF Television & Film Awards executive director, she looks at (among other issues) what makes the Awards what they are, how they impact on the sectors they cover and why it reflects its 'one world' approach. Read more >>

UNITED STATES
Secret US court approves further phone tracking
WASHINGTON, USA: The secret federal court overseeing US wiretapping programmes has extended the government's authority to collect US telephone records, the office of the Director of National Intelligence James Clapper said on Friday, 11 October. Read more >>

GERMANY
Bookshops in Europe take stand against Internet rivalry
FRANKFURT, GERMANY: European bookshops are taking a stand against competition from the Internet, boosted by a renaissance in independent stores and their enhanced know-how despite still facing a difficult climate, industry analysts say. Read more >>

UNITED STATES
Facebook takes off 'invisibility cloak' for users
SAN FRANCISCO, USA: Facebook is ending a feature that allowed users to hide from the social network's billion-plus members. Read more >>

UNITED STATES
New app aims to keep tabs on mobile wallet
SAN FRANCISCO, USA: For those who use a mobile wallet, a new app helps them keep track of how much electronic cash the wallet contains. Read more >>

UNITED STATES
Traditional computer sales eroded by love of tablets
SAN FRANCISCO, USA: Industry analyst this week reported that sales of traditional personal computers continued to wither as consumer tastes shifted to tablets. Read more >>


More International


Partners

SOUTH AFRICA
Of inventors and innovators: South Africa's pioneering entrepreneurs
Here are some well-known and visionary South African inventors and entrepreneurs, whose pioneering work has received international recognition, and contributed to many improvements in our world. Read more >>


Galleries

SOUTH AFRICA
PR-Net: Meet the Bloggers

More
SOUTH AFRICA
Inanda Africa Cup Polo Tournament 2013

More


Government

SOUTH AFRICA
Pule sanctioned SABC/MultiChoice deal?
[Rod Baker] NEWSWATCH: According to an ITWeb report, quoting City Press, former communications minister Dina Pule sanctioned the controversial R550m SABC/MultiChoice deal. Read more >>

SOUTH AFRICA
Gordhan is Finance Minister of the Year
Finance Minister Pravin Gordhan was on named Finance Minister of the Year (2013) in the sub-Saharan Africa category by Emerging Markets. Read more >>

SOUTH AFRICA
Calls for speedy resolution of labour disputes
President Jacob Zuma has urged labour and business to work on any unresolved labour disputes so that the economy can return to full production. Read more >>

SOUTH AFRICA
IEC unveils election plan
The Independent Electoral Commission (IEC) on Wednesday, 10 October, unveiled an elaborate election plan that includes a voter registration campaign to attract as many South Africans as possible to participate in next year's general elections. Read more >>

SOUTH AFRICA
More needs to be done for SMMEs says Thabethe
Although there has been progress on policy and the development of support infrastructure for small-, medium- and micro-sized enterprises (SMMEs), more still needs to be done, says Trade and Industry Deputy Minister Elizabeth Thabethe. Read more >>


More Government news


Lifestyle

SOUTH AFRICA
Motor show crammed with latest exotics
[Henrie Geyser: motoring editor] The Johannesburg International Motor Show kicks off this week and thousands of visitors are expected to stream through the exhibition halls of the Johannesburg Expo Centre between 18 and 27 October to view some of the latest and most exciting vehicles yet seen in this country. Read more >>

SOUTH AFRICA
Skunk Anansie, enough to make a grown man cry
[Sindy Peters] How cold was it at Rocking the Daisies this year?! Bloody hell! I wouldn't have blamed anyone for forsaking their Ocsober oaths just to keep their blood circulating. But forget the weather, Seed Experiences are clearly in the lead for hosting the best outdoor festival of 2013. Read more >>

SOUTH AFRICA
A new lady of the manor
[Brian Berkman] The Lord Milner in Matjiesfontein, perhaps the only hotel in the world to have its own village, will soon become the primary destination it was when it was built as a Colonial retreat in the late 1800s. Read more >>


Jobs offered

Creative Director - Agency (Art Based) - Doha
Stunning opportunity for a very experienced Creative Director (Art Based) to join a successful agency in Doha, Qatar. Excellent salary package and benefits. Read more >>



New events to diarise

SEO Workshop: How to get your site Google-ready - 21 Oct 2013 Johannesburg
The latest Google Algorithm updates have severely changed how companies rank and perform for search. Learn how to optimise your site to improve rankings and increase traffic and conversions conversions! Read more >>

Search Engine Optimisation (SEO) Certification - 22 Oct 2013 to 25 Oct 2013 Broadacres, Johannesburg
Become SEO certified. This program will equip you with the relevant skills and tools to optimise, monitor and maintain a successful SEO campaign. Read more >>

Professional Diploma in Digital Marketing Bootcamp - 4 Nov 2013 to 8 Nov 2013 Johannesburg
Fast-track your career in digital marketing by registering for the one-week Internationally recognised Professional Diploma in Digital Marketing Bootcamp. Read more >>

2nd Annual Junior Mining & Exploration Conference - 5 Nov 2013 to 7 Nov 2013 Johannesburg
Discussing the challenges facing junior miners in Africa and exploring potential solutions. Read more >>

10th Annual HR Africa Summit incorporating the HRD - 11 Nov 2013 to 15 Nov 2013 Johannesburg
Ensure value and integrity in your HR strategy by attending the renowned 10th Annual HR Africa Summit incorporating the HRD Expo. Read more >>

Organisational Communications
Quo Vadis Communications - 15 Oct 2013 to 17 Oct 2013 Johannesburg
Google Engage Academy
17 Oct 2013 Cape Town
Soweto Pitchit to the Panel
Soweto iLab - 26 Oct 2013 Soweto
Bright Start Amazing Race
Bright Start - 26 Oct 2013 Cape Town
Social Media for Government
Educampus Corporate - 30 Oct 2013 to 6 Dec 2013 Durban,Rusternburg,Bloemfontein,Kimberley,East London,Polokwane (Pietersburg),Nelspruit,Pretoria,Cape Town
Africa Delegation Workshop
30 Oct 2013 Cape Town
Development Programme
6 Nov 2013 to 8 Nov 2013 Pretoria
Creativity, intuition and performance
TrainHR - 6 Nov 2013 Online
Gamification and Augmented Reality Seminar
Mail & Guardian - 8 Nov 2013 Johannesburg
FPSO Hot Spots West Africa 2013
IQPC Africa Office - 11 Nov 2013 to 14 Nov 2013 Lagos


Upcoming events

Innovation Africa 2013
AfricanBrains - 15 Oct 2013 to 17 Oct 2013 Gaborone, Botswana


Quotes

Theodore Roethke
"Over every mountain there is a path, although it may not be seen from the valley. (via Brainy Quote)"

Hugh Macleod
"The less you can live on, the more chance your idea will succeed. This is true even after you've 'made it'. (via The Quotations Page)"

Harry Emerson Fosdick
"Bitterness imprisons life; love releases it. (via Quotes Everlasting)"




PrintPrint any item in this newsletter. EmailEmail any item in this newsletter. CommentComment on any item in this newsletter.


Follow us


Industry sectors




Press releases: Distribute your news professionally to over 170 000 subscribers across various industries. Read more about our press offices.

Editorial: We welcome your news, views and comments! Email press releases, invitations, interview requests, and proposals to africanews@bizcommunity.com and exclusive opinion pieces to contributors-africa@bizcommunity.com.

Advertising: We welcome your sales enquiries! Email sales@bizcommunity.com and read more about our advertising rates.

Location: Cape Town (head office): tel +27 (0)21 680 3500 | 24 On Main, Main Street, Rosebank, Cape Town, 7700, South Africa. Johannesburg: tel +27 (0)11 513 4172 | Nicol Grove Office Park, Design Quarter, Leslie Avenue, Fourways, Gauteng, 2055.

Subscribe/unsubscribe: Invite your friends, colleagues, suppliers, customers and partners to subscribe!


© 2013 Bizcommunity.com. All rights reserved.
Bizcommunity.com, its sponsors, contributors and advertisers disclaim all liability for any loss, damage, injury or expense that might arise from the use of, or reliance upon, the services contained herein.

Unsubscribe, Manage subscriptions. Subscribe. Change email address. Change frequency to DAILY.