Erring in the need for speedWorking for an online media publication can be ridiculously fast-paced since news moves in and out of your inbox quite regularly. The upside to this is that you're always in the know; the downside is that in the rush of the exchange, you could make a rather nasty mistake e.g. addressing an email to someone who works for a different (but similar) company to the one you've mentioned in the email. The most horrifying moment is the second right after you've hit the "send" button and no matter how hard or frantically you hit "cancel" the mail goes through anyway - this is sadly what happened to me recently. Next comes the task of composing a sincerely apologetic email and hoping the recipient has a forgiving nature. I'm sure we've all done this at some point or the other as multitasking becomes integrated into the digital lifestyle; I'm putting it down to human error. If you find yourself in such a nasty predicament, especially if you're in the email marketing field, you'll find our opinion piece, "Apology emails - when are they really necessary?" by Georgia Christian, very handy. Congratulations to South Africa's Luke "robotics junkie" Taylor for making it into the semi-finals in the inaugural Google Science Fair. You've done Africa proud! To vote for Luke in the People's Choice Award category, go to google.com/sciencefair. Cheers, Sindy Peters (@sindylp), Africa editor
Responses to this column welcomed in our online editor's column archive.
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Special focus on media freedom
[Gregory Gondwe] The Malawi Chapter of the Media Institute of Southern Africa (MISA-Malawi) condemned the beating of Blantyre Newspapers Limited (BNL) photojournalist Jacob Nankhonya on Saturday, 14 May 2011, at a memorial service for the late former president, Dr. Hastings Kamuzu Banda. Nankhonya was roughed up while he was trying to take a picture of a fracas that had erupted during the ceremony when family members were beating a man who claimed to be a son of the late president. Read more >> NEW YORK: Security and military personnel attacked local and foreign journalists and confiscated their equipment on Thursday, 12 May 2011, as they covered the return of opposition leader Kizza Besigye to Uganda. Besigye returned to Uganda on Thursday from Nairobi, where he was treated for injuries received when security forces assaulted him and his colleagues during demonstrations on 28 April in Kampala. Read more >>[Goodluck Musinguzi] NEW YORK: Investigators in Kabale must thoroughly investigate an arson attack on the home of Goodluck Musinguzi, contributor to the state-owned daily, New Vision, the Committee to Protect Journalists said on Friday, 13 May 2011. Someone poured gasoline on the house and set it on fire while Musinguzi, his wife, and his newborn child were inside, he told CPJ. Read more >> [Walter Wafula] Yusuf Kavuma, a photojournalist with Sky Magazine in Uganda has been assaulted as he tried to take pictures of a military man beating up supporters of Forum of Democratic Change (FDC) party president, Dr. Kizza Besigye. Read more >> Al-Jazeera journalist Dorothy Parvez, missing since she arrived in Syria late in April is being held in Tehran, the Doha-based television channel said on Wednesday, 11 May 2011. Read more >>[Walter Wafula] Ugandan journalists, who were tortured for covering protests against the high commodity prices last month, are shying away from suing officials of the Uganda People's Defense Forces, according to the Human Rights Network for Journalists (HRN). G.W. Ssebaggala programmes coordinator HRNJ-Uganda says most of the journalists who were allegedly tortured by the army and police in Masaka district are not interested in pursuing legal action against the security forces due to fear. Read more >> Marketing
[Georgia Christian] Inevitably, somewhere along the course of your career, you have (or might still) hit the email send button and realise just a few seconds too late that there was an error in the campaign you have just blasted off to your entire subscriber list. It kind of gives you that sinking feeling in your stomach, doesn't it? Read more >> [Issa Sikiti da Silva] Seventeen years after being re-admitted into the club of 'respectable nations', South Africans have begun to emerge as the well-travelled citizens of the continent, with their overwhelming presence being signalled from Mbabane to Cairo via Nairobi, Kinshasa and Luanda. Now Kenya, which registered 33 076 SA tourists in 2010, is casting its net on SA, marketing itself aggressively and forging ties with local tour operators. Read more >> [Issa Sikiti da Silva] Angolan tourism officers and tour operators working at their country's two stands at the Tourism Indaba 2011 in Durban, South Africa, welcomed warmly everyone who was looking for information about tourism in Angola. Their spirit of optimism is a clear indication that the country is longing for stability and development after a devastating 27 years of civil war. Read more >> New data out on Monday, 9 May 2011, commissioned by advertising and marketing services group WPP has found that emerging markets account for 19 of the top 100 valuable brands, while Apple superseded Google's four-year term at the top. Read more >>Advertising
Prasun Basu has been appointed the new MD of Millward Brown East Africa. Basu will report to Charles Foster, MD of Millward Brown Africa. As well as his appointment as MD of the East African office, Basu will also be the Africa regional head of tracking for Millward Brown. Read more >>Agencies from around the world have already registered for the 6th Maputo International Advertising Festival, according to event organisers AMEP (Mozambican Association of Marketing, Advertising and Public Relations). The festival will take place from 25-27 May 2011 in Mozambique. Read more >>Digital
Google announced late last week the global semi-finalists in its inaugural Google Science Fair. Luke Taylor, a grade nine learner at the German International School of Cape Town, South Africa, was chosen from over 7 500 entrants from more than 90 countries, to become one of 60 semi-finalists. Read more >>[Herman Manson: @marklives] A billion Africans and 50 million bank accounts. In South Africa, credit cards are used by only 16.5% of the population (2008). No African country comes close to 1% of total retail spend spent online - the magic figure which constitutes the tipping point for digital retail growth. No wonder, then, that the ecommerce market in Africa hasn't bloomed. Read more >> Google announced on Thursday, 12 May, that Android Market will increase consumer access and developer support for paid applications in several new countries. Read more >>Eventing
The Tech4Africa 2011 conference, to be held from 27-28 October at the The Forum in Bryanston, Johannesburg, South Africa, will feature a line-up of international and African technologists. The event aims to provide attendees with the opportunity to learn firsthand from technology evangelists about the role that the web plays in African business and development. Read more >>Exhibitions
The 2011 IMEXPO trade and investment forum will take place from 18-20 May 2011. The exhibition, hosting China, the SADC, and South African investment agencies, aims to 'break through trade and investment bottlenecks and highlight the mutual benefits that flow from investment cooperation.' IMEXPO will take place at the MTN Expo Centre, Johannesburg, South Africa; entrance to the expo and B2B events is free. Read more >>Media
[Gregory Gondwe] Jika Nkolokosa who died on 27 December 2010, aged 53, while working as executive director for the Malawi Institute of Journalism (MIJ) was posthumously awarded the decorated Life Time Achiever Award for his contributions to Malawi's journalism growth. Read more >> Mobile
DUBAI / JOHANNESBURG: Nokia and the MTN Group have signed an agreement that will expand their strategic relationship to new markets within Middle East and Africa MTN affiliates. The framework agreement will see the integration of the MTN network with Nokia devices and solutions. Joint marketing and sales campaigns will be designed on a regional level. Read more >>The African mobile developer community should be smiling right now, what with being ideally placed to take advantage of a number of factors that currently make the region one of the most exciting digital spaces on the planet. Read more >>Retail
[Carole Kimutai] The Samsung Africa Regional Forum was held in the Kenyan capital, Nairobi last week, opening on Thursday, 12 May 2011. During the event, the electronic company announced its Africa business regional strategy. In what it dubbed as 'Built for Africa', Samsung aims to take the African market by storm through innovations in internet-connected television, consumer-inspired digital cameras, and mobile technology. Read more >> COTONOU: Underlining that seed security is a prerequisite for achieving food security, agricultural experts participating in the just-concluded Regional Workshop on Seed Policy in West Africa urged decision-makers to support the sustainable growth and development of the West African seed sector, particularly for food security crops, such as rice, millet, sorghum, cowpeas and maize. Read more >>The third annual East Africa Trade and Commodity Finance Conference (EATCF) will take place on Tuesday, 17 May 2011 at Fairmont, The Norfolk Hotel in Kenya. According to the International Monetary Fund (IMF), members of the East African Community (EAC) are among the fastest growing economies in sub-Saharan Africa, and more broadly in the developing world. Read more >>[Carole Kimutai] E Tourism Frontiers, an online tourism training company will host a series of one-day seminars in three East African countries. The seminars in Kenya, Uganda and Tanzania will be held between 25 May and 22 June 2011. Read more >> Sales
[Yoray Narainpersad] Test everything, assume nothing! This is one of the core values that I live by, especially when it comes to generating online sales. The reason being is that I have learnt that after all these years on the internet, you just never know what strategy or angle is going to work best for you until you test it. This applies even to your star-performing strategies, because there's always room for improvement. Read more >> TV
Business news television channel, CNBC Africa late last week scooped the Audio-visual Award at the Sanlam for Excellence in Financial Journalism Awards. The channel's senior journalist Chris Bishop, was announced as a winner in the Audio-visual category at a ceremony in Johannesburg last night, 15 May 2011. He shared the prize with former CNBC Africa colleague Suzanne Beukes. Read more >>Libyan state TV on Wednesday, 11 May 2011, showed footage of strongman Moamer Kadhafi in a meeting, the first time he has appeared on television since an air strike that the regime termed an attempt on his life. Read more >>LAGOS: MTV Networks Africa and MTN have partnered in a pan-African multimedia campaign aimed at inspiring African youth by connecting them with some of the world's most influential personalities. They will partner to produce MTV Base Meets...with MTN, an eight-part youth empowerment initiative and TV series that creates a dialogue between young people and political, business and cultural leaders. Read more >>TOKYO: Japanese entertainment and technology giant Sony faces a battle to regain the trust of millions of consumers after online networks integral to its strategy were hacked, say analysts. Read more >>BAGHDAD: As Iraq readies consultations over how to move its mobile telecoms industry to 3G technology, its biggest operator has called for the government to move quicker to the latest wireless standards. Read more >>VIENNA: Austrian energy drink producer Red Bull will start publishing its monthly magazine Red Bulletin in the United States, according to Austrian media reports. Read more >>LONDON, UK: Apple's latest quarterly results show they sold a massive 18.7 million iPhones in the last three months, proving that the popularity of smartphones continues to grow at an amazing rate and with it - the popularity of apps. Read more >>NUREMBERG, GERMANY: The overall market for technical consumer goods in Germany recorded a total sales volume of EUR 12.7 billion in the first three months of 2011, representing a year-on-year increase of 6%. Read more >>WASHINGTON: Internet giant Google has set aside US$500 million in anticipation of the results of a US government investigation into the practices of some of its advertisers. Read more >>RESTON, US: comScore, Inc, a leader in measuring the digital world, today released its monthly comScore qSearch analysis of the US search marketplace. Google Sites led the explicit core search market in April with 65.4% of search queries conducted. Read more >>NEW YORK, US / LONDON, UK / SINGAPORE /SÃO PAULO, BRAZIL: The MMA (Mobile Marketing Association) ( www.mmaglobal.com) has announced that it has elected a new Global Board Executive Committee with Melis Ertem, head of Turkcell's Product & Service Management; Media & Entertainment & Carrier Services Division as its new global chair. Read more >>LONDON, UK: Nine out of 10 telecoms firms are betting on "Connected Verticals" to grow their top-line revenues, according to a new global survey from Informa Telecoms & Media. Connected Verticals are industries where telecoms innovation - in technology, systems and processes - can trigger deep transformation in efficiency and business model. Read more >>NEW YORK, US / LONDON, UK / SINGAPORE / SÃO PAULO, BRAZIL: The MMA (Mobile Marketing Association) ( www.mmaglobal.com) has released for public consumption the Winter 2010 issue (Vol. 5. No. 2) of the award-winning International Journal of Mobile Marketing ( IJMM). Read more >>LONDON, UK: The global mobile broadband market will hit revenues of US$223 billion* in 2015, driven by continued strong demand for Internet access on small-screen devices such as smartphones, predicts Ovum, one of the Datamonitor group of companies. Read more >> More International news...
Advertising
[Wayne Naidoo] According to research firm eMarketer, ad spend in Africa and the Middle East currently stands at $14bn a year. This is only 2.9% of the $482.6bn global total but it still makes Africa one of the fastest growing regions in the world, anticipated to achieve a 3.5% share by 2014. Read more >>
[Henrie Geyser: motoring editor] In line with latest trends in the car market Nissan has given its cute Micra city car a massive dose of more... More height, more length, more width, more passenger and load space, more environmental friendliness and more cash in buyers' pockets thanks to more fuel efficient engines. Read more >> More Motoring news...
[Johann Smith] We define our love in the sweetness we reserve for lovers. Whether they deserve it or not. Nobody understands this better than restaurants, hotels and guest houses. They're in the business of "magical moments". And annually these three want us to have our most romantic reservations in their establishments. Read more >> [Brian Berkman: contributing editor, travel] The new Consumer Protection Act has a number of regulations that will impact the practice of public relations and marketing - even in the hospitality and travel industries. Read more >> [Issa Sikiti da Silva] As South Africa begins working hard towards achieving its target of becoming a top tourism destination by 2020, including increasing the number of domestic travellers to 18 million from 14.6 million, some observers remain sceptical about the feasibility of the project, stating that the issue of accessibility is too critical to be ignored. Read more >> More Travel news...
[Corné Krige] I had the privilege of being invited to the MTN Supersport Shoot-out at Simola this past weekend. It is a golf tournament in which current and past Ministers, businessmen and sportsmen come together to raise funds for charity. This year the main beneficiaries were Gozololo Centre and The Jacob G Zuma Education Trust. President Zuma was present at the function on Saturday night and more than R5 million was raised for those two charities. Read more >> More Sport...
[Daphne Cooper] While waiting for the show to begin, an enthusiastic Baxter employee assured us that we would be "literally blown away" by Not The Midnight Mass (NTMM). My hope for a metaphorical, rather than a literal blowing away, was certainly realised. Read more >> [Ilse van den Berg] The word "cheese" is not a typical word that interests me or gets me excited. Well, maybe some variants of the word or in some contexts. For example: saying "cheese" to a camera; telling someone that they used a "cheesy" line; giving a person a "cheesy" smile or even listening to DJ Fresh's "cheese" of the day. Yes, this is usually when "cheese" makes me happy. Read more >> [Ruth Cooper] Let me put it out there from the start, I'm not ashamed to say that I was ridiculously smitten with Chris Martin in my early teens. Seeing him moodily and earnestly strolling along a miserable-looking beach in 2000 sent quite the "rush of blood to my... head". He was nerdy, he was poetic, he was talented, he was beautiful; I wanted to marry him. Damn you, Gwyneth Paltrow, and your long legs for getting in there before me. Read more >> The annual trio of Nando's Comedy Festivals are back for 2011. They will start in Johannesburg on 22 July, before moving to Durban on 4 August and then on to Cape Town on 9 August, 2011. Read more >> More BizLounge news...
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- Email marketing workshop Knowledge Resources - Cape Town, 17 May
- Workshop on fundraising and marketing Windell Marketing - Vanderbijlpark, 20 May
- 4th Making CSI Matter Conference Trialogue - Johannesburg, 24 May
- Jeremy Maggs' brand attack debate Future Group - Johannesburg, 26 May
- Social media over breakfast - business blogging Niche Training - Parktown, Johannesburg, 26 May
- Photography course for kids Photographix International - Glenferness, 27 May
- International Small Business Conference and Expo Bass Entertainment - Durban, 2 June
- Markex - Johannesburg, 7 June
- A-Z of brand building Vega School - Green Point, 9 June
- Sub-editing for corporate publications Institute for the Advancement of Journalism (IAJ) - Johannesburg, 13 June
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"After I die, they will look through my tweets and see that my life was, in fact, not wasted. (via Twitter)" - Steven Winterburn "Response is one of the five keys of successful direct marketing. And if you have that, the other four don't matter. (via Direct Creative)" - Dean Rieck "Reporter: 'I'm not trying to be annoying. I just am.' (via Twitter)" - OHnewsroom
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