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Chatbot | Bizcommunity

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Source: © MSN Seal became a literal seal in this year's Mountian Dew Super Bowl advert

Advertising

#SuperBowl2025: From one seal to another

Danette Breitenbach 13 Feb 2025

Super Bowl 2025 ads as lacklustre as the game, with an overflow of celebrities and very little risk-taking

Advertising

Super Bowl 2025 ads as lacklustre as the game, with an overflow of celebrities and very little risk-taking

Danette Breitenbach 12 Feb 2025

Health and well-being trends in 2025

Trends

Health and well-being trends in 2025

6 Feb 2025

California AG puts AI firms on notice, and we know DeepSeek’s secret

Technology

California AG puts AI firms on notice, and we know DeepSeek’s secret

Lindsey Schutters 29 Jan 2025

Source: Supplied.

Markets & Investment

Market sell-off: Investors reassess AI after DeepSeek disruption

Paddy Flood 29 Jan 2025

Source: © 123rf Africa’s entertainment and media industry expected to outpace global growth in the next five years, driven by internet advertising and streaming services says PwC’s newly launched Africa Entertainment and Media Outlook 2024–2028 report

Media

Africa’s entertainment and media industry: A positive story of resilience and expansion

28 Jan 2025

Accessibility and growth mark innovation in 2024

Higher Education

Accessibility and growth mark innovation in 2024

Issued by Hasso Plattner d-school Afrika 23 Jan 2025

Unlock R10m in funding: Transform your business or community project with Lesaka

ESG & Sustainability

Unlock R10m in funding: Transform your business or community project with Lesaka

Issued by Lesaka 20 Jan 2025

Source: © CIO SA Vincent Maher, True I/O CEO and the leader of the MMA AI Leadership Consortium looks at the five trends driving the reshaping of marketing through AI

Digital

#BizTrends2025:True I/O's Vincent Maher - 5 AI trends shaping marketing in 2025

Vincent Maher 13 Jan 2025

MoMo Coach empowers nearly one million SMEs in sub-Saharan Africa

SMEs

MoMo Coach empowers nearly one million SMEs in sub-Saharan Africa

20 Dec 2024

Amazon launches Nova, comes straight for generative AI throne

Technology

Amazon launches Nova, comes straight for generative AI throne

Lindsey Schutters 4 Dec 2024

Image source: bpawesome –

Law Practice

Pros and cons of gen AI in the legal sector

Melissa Steele 2 Dec 2024

Everlytic launches cutting-edge AI studio with WhatsApp chatbots for smarter communication

Artificial Intelligence

Everlytic launches cutting-edge AI studio with WhatsApp chatbots for smarter communication

Elmarie Cronje, Issued by Everlytic 29 Nov 2024

Claiming the future: AI’s role in SA’s short-term insurance industry

Insurance & Actuarial

Claiming the future: AI’s role in SA’s short-term insurance industry

Issued by Insight Survey 27 Nov 2024

Source: © 123rf From November all incoming service conversations for businesses using WhatsApp Business are free

Digital

Free WhatsApp Business incoming service conversations

7 Nov 2024

Leveraging AI to boost business: A guide for SMEs in 2025

SMEs

Leveraging AI to boost business: A guide for SMEs in 2025

Issued by The Publicity Workshop 6 Nov 2024

How customer reviews shape Black Friday buying decisions

Retail Marketing

How customer reviews shape Black Friday buying decisions

Issued by Hellopeter 1 Nov 2024

Is generative AI overhyped?

ICT

Is generative AI overhyped?

Anthony Willis, Issued by Altron 29 Oct 2024

Image source: sebastien decoret –

Services

How to add automated voice bots into your call centre: Start simple

Ryan Falkenberg 30 Sep 2024

Image: Supplied

Mobile & Apps

Introducing MarhabaGPT - like ChatGPT but for Muslims

27 Sep 2024

Financial Services

Metropolitan takes the lead by making the first payouts in the new ‘two-pot’ system

18 Sep 2024

SMEs

AI-powered reputation management: The next big thing for SMBs

Kim Napo 6 Sep 2024

Source: Supplied. Anna Collard, senior vice president, content strategist and ambassador of KnowBe4 Africa.

Fintech

In chatbots we trust—but should we?

12 Aug 2024

Enhancing call centre hyper-personalisation with virtual agents

CRM

Enhancing call centre hyper-personalisation with virtual agents

Ryan Falkenberg 8 Aug 2024

Source: © 123rf Patrick Carmody, CEO of Conversation Lab, looks at how the shift to AI-powered answer engines are and will challenge Google

Artificial Intelligence

The shift to AI answer engines. A challenge for Google?

Patrick Carmody 6 Aug 2024

Source: Clevva.

Financial Services

Could intelligent automation smooth the transition to SA’s two-pot retirement system?

Ryan Falkenberg 26 Jul 2024

AI can drive the future of customer service

Technology

AI can drive the future of customer service

Warren Hawkins 25 Jul 2024

Eduvos embraces AI to shape the future of higher education

Higher Education

Eduvos embraces AI to shape the future of higher education

Issued by Eduvos 30 May 2024

Welcome to the era of the AI co-pilot

4th Industrial Revolution

Welcome to the era of the AI co-pilot

Nick Durrant, Issued by Bluegrass Digital 11 Apr 2024

The Limpopo Mirror is published in Louis Trichardt, a town in the north of South Africa’s Limpopo province. Photo: Anton van Zyl

Media

Google and Facebook are killing local news

Nathan Geffen and Anton van Zyl 8 Mar 2024

3 ways ChatGPT can be a game-changer for South African SMEs

SMEs

3 ways ChatGPT can be a game-changer for South African SMEs

Issued by Business Partners Limited 1 Mar 2024

Transforming hospitality: Uniting digital innovation, data insights, and commercial strategy for guest-centric success

Hospitality

Transforming hospitality: Uniting digital innovation, data insights, and commercial strategy for guest-centric success

Cleo Johnson 28 Feb 2024

The future of conversational chat channels in SA

CRM

The future of conversational chat channels in SA

Evan-Lee Courie 19 Feb 2024

Google renamed Bard, gets into its Gemini era

Technology

Google renames Bard, goes all in on Gemini with new subscription plan

Lindsey Schutters 8 Feb 2024

Gemini Pro now powers Google Bard

Services

Google brings advanced AI model Gemini to Bard in South Africa

Lindsey Schutters 1 Feb 2024

#BizTrends2024: Kirsty Bisset - 6 trends, besides AI, likely to shape marketing in 2024

Marketing

#BizTrends2024: Kirsty Bisset - 6 trends, besides AI, likely to shape marketing in 2024

Kirsty Bisset 22 Jan 2024

Talking to chatbots sucks, but it doesn’t have to

CRM

Talking to chatbots sucks, but it doesn’t have to

Ryan Falkenberg 17 Jan 2024

Is 2024 the year we unlock AInternal Communications?

PR & Communications

Is 2024 the year we unlock AInternal Communications?

Issued by icandi CQ 17 Jan 2024

#BizTrends2024: Intelligent assistants can bridge generative AI gap

Trends

#BizTrends2024: Intelligent assistants can bridge generative AI gap

Henda Scott 9 Jan 2024

Source: Silvio Kutic, chief executive officer at Infobip.

Cloud

Infobip launches AI Hub in collaboration with Microsoft

27 Dec 2023

Source: © 123rf Businesses can follow three practical tips to improve their results, resource savings, and overall marketing strategy when incorporating AI

Digital

3 practical tips to improve AI integration into a marketing strategy

27 Dec 2023

MTN SA CEO, Charles Molapisi

Services

MTN turns to AI and APIs to gain tech advantage

4 Dec 2023

What What a successful Kasi campaign

Mobile

What What a successful Kasi campaign

Issued by Mobitainment 13 Dec 2023

IBM and AWS expand partnership to accelerate generative AI adoption in Africa

4th Industrial Revolution

IBM and AWS expand partnership to accelerate generative AI adoption in Africa

27 Nov 2023

Winners revealed for inaugural South African Startup and Investor Awards

Awards

Winners revealed for inaugural South African Startup and Investor Awards

9 Nov 2023

Dentsu celebrates a night of huge success at the New Generation Awards 2023

Digital

Dentsu celebrates a night of huge success at the New Generation Awards 2023

Issued by Dentsu 4 Oct 2023