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MoMo Coach empowers nearly one million SMEs in sub-Saharan Africa

SMEs

MoMo Coach empowers nearly one million SMEs in sub-Saharan Africa

20 Dec 2024

Everlytic’s new API Communicator feature enhances customer engagement across multiple channels

CRM, CX, UX

Everlytic’s new API Communicator feature enhances customer engagement across multiple channels

Daniella Graham, Issued by Everlytic 9 Dec 2024

SA youth platform empowers 4 million young South Africans

Skills Development & Training

SA youth platform empowers 4 million young South Africans

25 Sep 2024

South Africa’s digital landscape maturation in 2024: Insights from the 2024 Global Digital Report

Advertising

South Africa’s digital landscape maturation in 2024: Insights from the 2024 Global Digital Report

Issued by Meltwater 27 Mar 2024

Visitors are going to win big time at this year's Rand Show

Events & Conferencing

Visitors are going to win big time at this year's Rand Show

Issued by Rand Show 18 Mar 2024

2023 AfricaIgnite Pitch Competition finalists revealed

Awards

2023 AfricaIgnite Pitch Competition finalists revealed

30 Oct 2023

Source: Supplied. Lelen Udayan, head of customer experience at Mukuru.

Fintech

Achieving a frictionless customer experience in fintech

Lelen Udayan 26 Jan 2023

Media

LinkedIn at 20: how a new breed of influencer is transforming the business networking giant

Theo Tzanidis 28 Dec 2022

Free legal help for all South Africans

CRM, CX, UX

Free legal help for all South Africans

Issued by Helm 29 Sep 2022

Image supplied. South Africans are shopping at fewer retailers but spending more per trip

Trends

5 trends influencing the retail landscape

Michael Smollan 19 Sep 2022

Techsys Digital celebrates Innovation Awards at Bookmarks

IAB Bookmarks Awards

Techsys Digital celebrates Innovation Awards at Bookmarks

Issued by Techsys Digital 5 Aug 2022

CX is not a quick fix but a long-term gain

CRM, CX, UX

CX is not a quick fix but a long-term gain

Neville Quinton 20 May 2022

Getting chat commerce right from the start is critical

CRM, CX, UX

Getting chat commerce right from the start is critical

Joe de Wet 19 May 2022

Source: © ra2studio

Digital

Apps still jockeying for position

Juliet Gillies 25 Mar 2022

Marketing

Where is digital marketing heading for SA retailers in 2022?

Ewoudt Cloete 18 Jan 2022

Takalani Madzhadzhi, CEO of Ashanti ai

Trends

#BizTrends2022: 7 intelligence facts shaping the recruitment industry

Takalani Madzhadzhi 7 Jan 2022

Source: © rawpixel

Social Media

TikTok hits one billion users

9 Dec 2021

7 deadly sins of community management

Social Media

7 deadly sins of community management

Shannon Atherfold 7 Dec 2021

E-commerce

2021 Trends in Ecommerce

Issued by Ecentric Payment Systems 15 Nov 2021

Burkina Faso restricts social media

Social Media

Burkina Faso restricts social media

23 Nov 2021

How chatbots will continue to be an important part of digital marketing

Technology

How chatbots will continue to be an important part of digital marketing

Sibongile Mbuzwana 30 Sep 2021

Social Media

What is the future of Facebook?

Kyle Oosthuizen 27 Jul 2021

Chatbots can be utilised to enhance customer experience. PIUS UTOMI EKPEI/AFP via Getty Images

Banking

More Nigerian banks are using chatbots to serve customers, but with mixed results

Emmanuel Mogaji 27 Jul 2021

Make flexibility key to every successful marketing strategy

Marketing

Make flexibility key to every successful marketing strategy

James Bayhack 21 Jul 2021

How payment solutions are revolutionising WhatsApp and enhancing CX

CRM, CX, UX

How payment solutions are revolutionising WhatsApp and enhancing CX

Shaun van Rooyen 14 Jul 2021

Nadia Mohamed, Camilla Clerke, Lara Sidersky and Marnus Kruger

Digital

#IABInsightSeries: Purpose-driven marketing

2 Jul 2021

Chat commerce set to disrupt e-commerce and other emerging trends

Technology

Chat commerce set to disrupt e-commerce and other emerging trends

Issued by Clickatell 24 Jun 2021

#MarketingMasterminds: Retroactive cofounder Mike Sharman on personal marketing with MatchKit

#MetaMarketingMasterminds

#MarketingMasterminds: Retroactive cofounder Mike Sharman on personal marketing with MatchKit

Issued by Meta 21 Jun 2021

5 African startups to receive SAIS grant and entrepreneurial support

Community

5 African startups to receive SAIS grant and entrepreneurial support

7 Jun 2021

OOH amplifies mobile and vice versa

OOH

OOH amplifies mobile and vice versa

Issued by Mamela Media 1 Oct 2018

#MarketingMasterminds: Johnson & Johnson | InSync with the Stayfree Sistahood

#MetaMarketingMasterminds

#MarketingMasterminds: Johnson & Johnson | InSync with the Stayfree Sistahood

Issued by Meta 12 May 2021

Unlock the power of your community through digital

Digital

Unlock the power of your community through digital

Jonathan Lumley 25 Mar 2021

Basa Debut Programme 2021

Sponsorship

Basa Debut Programme 2021

Issued by Business and Arts South Africa 24 Mar 2021

#MarketingMasterminds: Blue Robot | Facebook Marketing Partner | Kyle Oosthuizen

#MetaMarketingMasterminds

#MarketingMasterminds: Blue Robot | Facebook Marketing Partner | Kyle Oosthuizen

Issued by Meta 26 Feb 2021

Pros and cons of cross-platform app development

Mobile & Apps

Pros and cons of cross-platform app development

Nick Durrant, Issued by Bluegrass Digital 21 Jan 2021

Rearview reflections to clarify your 2021 windscreen view

Research

Rearview reflections to clarify your 2021 windscreen view

Issued by Kantar 15 Dec 2020

Chatbots are here to stay, it's just a matter of trust

Software

Chatbots are here to stay, it's just a matter of trust

Josiah Njuku 30 Nov 2020

Digital communication trends that will boost your business in 2021

Trends

Digital communication trends that will boost your business in 2021

James Bayhack 30 Nov 2020

How using a multi-channel approach can improve the employee experience for remote workforces

Management & Leadership

How using a multi-channel approach can improve the employee experience for remote workforces

Dharshan Naidoo 15 Oct 2020

The psychological impact of lockdown

Covid-19

The psychological impact of lockdown

12 Oct 2020

How conversational commerce is shaping the future of business

E-commerce

How conversational commerce is shaping the future of business

James Bayhack 14 Sep 2020

Mobile apps: The future for business

Mobile & Apps

Mobile apps: The future for business

Nick Durrant 24 Aug 2020

Clickatell launches Chat Desk to shake up the $1.3tn call centre industry

Software

Clickatell launches Chat Desk to shake up the $1.3tn call centre industry

Issued by Semaphore Communications 21 Jul 2020

GovChat steps in to help with SASSA's FAQs

Mobile & Apps

GovChat steps in to help with SASSA's FAQs

20 Jul 2020

V5 Digital launches WhatsApp Enterprise Bots - for use by customers in Namibia and beyond

Social Media

V5 Digital launches WhatsApp Enterprise Bots - for use by customers in Namibia and beyond

Issued by V5 Digital 6 Jul 2020