Africa customer experience | Bizcommunity

Africa customer experience | Bizcommunity

News

Inaugural South Africa Customer Experience Awards launches, calls for entries

CRM

Inaugural South Africa Customer Experience Awards launches, calls for entries

12 Sep 2024

Torr presenting at the CEM Africa Summit 2019.

CRM, CX, UX

#CEM19: Learn how to build trust, nurture great CX from a surfing 'guardian angel'

Leigh Andrews 6 Aug 2019

Rashid Toefy, deputy director - general: economic operations in the Western Cape government presenting his keynote at the CEM Africa Summit 2019.

CRM, CX, UX

#CEM19: How government is reducing red tape in the experience economy

Leigh Andrews 31 Jul 2019

Customer experience focus for East Africa

CRM, CX, UX

Customer experience focus for East Africa

24 Oct 2018

Diane Magers, CEO of the global Customer Experience Professionals’ Organisation (CXPA).

CRM, CX, UX

#CEMAfrica2018: Why CX is the only competitive advantage left

Leigh Andrews 1 Aug 2018

Julia Ahlfeldt, certified customer experience professional (CCXP).

CRM, CX, UX

#CEMAfrica2018: "Customer experience is the next competitive battlefield"

Leigh Andrews 31 Jul 2018

You hired them, now trust them to get the job done. JR Bale © –

CRM, CX, UX

#CEMAfrica2017: Your employees are always on - now TRUST THEM

Leigh Andrews 17 Aug 2017

Simply put? Cut the red tape and empower your staff. Scott Griessel © –

CRM, CX, UX

#CEMAfrica2017: CX predictions for the future, action to take TODAY

Leigh Andrews 16 Aug 2017

Customer Experience Africa Awards launched

CRM, CX, UX

Customer Experience Africa Awards launched

5 Apr 2017