CRM, CX, UX News Africa

Last 2 days|Last 7 days|Last 30 days

More news

[CEM Africa Summit] CEM for the tech-enabled African future

[CEM Africa Summit] CEM for the tech-enabled African future

Leigh Andrews 27 Jul 2015

CEM Summit develops 'Four Key Tracks' agenda

CEM Summit develops 'Four Key Tracks' agenda

24 Jun 2015

[Biz Takeouts Podcast] 132: VMA Group, customer experience and #campaign4change

[Biz Takeouts Podcast] 132: VMA Group, customer experience and #campaign4change

29 May 2015

Managing brand and reputation risk when your customer has a louder voice

Andre Steenekamp 28 Apr 2015

IABC EMENA conference tackles leadership communication

IABC EMENA conference tackles leadership communication

Daniel Munslow 15 Apr 2015

CRM can be really magical - when it works

CRM can be really magical - when it works

Aki Kalliatakis 8 Apr 2015

Media storm hits Nairobi over restaurant's 'no-Africans after 5' ban

Media storm hits Nairobi over restaurant's 'no-Africans after 5' ban

25 Mar 2015

New research: How employee emotions' impact on customer experience

New research: How employee emotions' impact on customer experience

4 Mar 2015

Traffic, religion and electricity... A glimpse into the Nigerian consumer

Traffic, religion and electricity... A glimpse into the Nigerian consumer

Ahmed Bulbulia 3 Mar 2015

Coping under fire

Coping under fire

Danette Breitenbach 3 Mar 2015

Conversations with Africa

Conversations with Africa

Danette Breitenbach 27 Feb 2015

[TrendTalk] Content is key to 'winning' Twitter

[TrendTalk] Content is key to 'winning' Twitter

Louise Marsland 20 Feb 2015

Mobile users prefer privacy to apps

Mobile users prefer privacy to apps

5 Feb 2015

Rinos Mautsa awarded with the Indiafrica Young Visionaries Fellowship Award

Zimbabwean wins Young Visionaries Fellowship Award

19 Jan 2015