Investment in speech analytics in call centres set to double
Published by Ovum, part of the Datamonitor group 23 Jun 2010
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×Published by Ovum, part of the Datamonitor group 23 Jun 2010
Carole Kimutai 14 Sep 2009
Published by Ovum, part of the Datamonitor group 23 Jun 2010
Carole Kimutai 14 Sep 2009