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Second annual global customer service survey: The findings

Second annual global customer service survey: The findings

10 Jun 2014

The story of the African consumer

The story of the African consumer

Laine Barnard 3 Jun 2014

Big data and the consumer experience for business

Big data and the consumer experience for business

Jose Capelo 30 May 2014

Why customer satisfaction surveys are important

Why customer satisfaction surveys are important

Louise Robinson 2 May 2014

Emerging retail patterns in Africa

Emerging retail patterns in Africa

16 Apr 2014

Bottom line: It's about Africa

Bottom line: It's about Africa

Danette Breitenbach 11 Apr 2014

ZenithOptimedia releases its 'Global Adspend' forecasts

ZenithOptimedia releases its 'Global Adspend' forecasts

9 Apr 2014

Study shows retailers how to best enter sub-Saharan Africa

Study shows retailers how to best enter sub-Saharan Africa

17 Mar 2014

Luxury goods firms taking the battle to Africa

Luxury goods firms taking the battle to Africa

Zeenat Moorad 27 Dec 2013

Global trends in Print and Digital readership measurement

Global trends in Print and Digital readership measurement

13 Dec 2013

New research shows mobile purchases fall in volume, gain in value

New research shows mobile purchases fall in volume, gain in value

6 Dec 2013

This is a cropped version of the infographic; the enlarged image shows the infographic in full.

Clean Slate Brands are the future

David Mattin 22 Apr 2013

Is the ad industry ready for technology-centric media planning and buying?

Is the ad industry ready for technology-centric media planning and buying?

12 Apr 2013

Unified communications: Not profiling employees poses risk to investments

Unified communications: Not profiling employees poses risk to investments

12 Apr 2013