Claudelle Naidoo, GroupM SSA CEO: From inclusion to involvement
Claudelle Naidoo
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CRM to rebound
The CRM market experienced dramatically diminished growth in 2001 globally, but CRM is expected to pick up again in 2003, maintaining a compound annual growth rate of 12.4% until 2006, according to Craig Kolb, BMI-T analyst.
Source: ITWeb
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