22 Apr 2013

Marketing & Media Africa
www.continentaloutdoor.com


How do you handle harassement on social media?

Have you been harassed or abused via social media? How far did it go and how did you react? These are just some of the questions that came to mind after a recent incident I encountered.

I won't go into too much detail about the incident but what I will say is that I was bombarded with a large amount of messages, obviously attempting to get my attention. After me responding politely that I couldn't offer any assistance, messages then became a lot more, uhm...I can't even describe it, but it was inappropriate. I immediately went and 'unfriended' the perpetrator. I somewhat felt that my privacy had been invaded and I just can't imagine how may other people this happens to on a regular basis.

Here are a few steps to think of, should you become a victim of social media harassment.

  • Save screenshots of everything to use as evidence
  • Try and reduce or prevent further harassment
  • Gather as much information as you can about the individual harassing you
  • Report the individual to the specific social media outlets via the channels provided.

    There are obviously more ways in handling the situation, but my point is that this happens and you need to take precautionary measures to protect yourself. Be safe out there!

    In news this week: Anton Koekemoer provides some steps on what to do if your social campaign is being ignored; New Nigerian domain names likely to lead to growth; a research study reveals that social media is used more than e-mail in West Africa; Alliance Media breaks outdoor advertising records in Zambia; and the Nigerian Communications Commission has scored Airtel high in quality service.

    Have a good week!
    Evan-Lee Courie @evan1985

    PS Responses to this column welcomed in our ed's column archive. Send all your Africa marketing news to africanews@bizcommunity.com, exclusive opinion pieces to contributors-africa@bizcommunity.com and international news to internationalnews@bizcommunity.com; also take a look at our guide "How to contribute to Bizcommunity, from op-ed pieces to news". Don't forget to follow @Biz_Africa on Twitter and join us on Facebook!

  • Today's top stories


    Editorial news

    Biz Takeouts Radio Show & Podcasts
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    [Biz Takeouts Podcast] 58: Online education and audience data
    Listen to the podcast of last week's jam packed Biz Takeouts Marketing & Media radio show, which airs every Thursday from 5-6pm streamed live via 2oceansVibe Radio, to find out more about online education with GetSmarter as well as audience data from Effective Measure. [twitterfall] Read more >>


    Marketing & Media
    AFRICA
    Is your social campaign being ignored?
    [Anton Koekemoer] Most of the social media gurus and experts will tell you that social media is all about setting up monitoring processes for your brand, and to be responsive to the questions and needs of your target market. It's very rare that they will tell you what to do when you have no audience at all when you start with your campaign. Read more >>


    Digital
    AFRICA
    Main One discusses West African telecom operators
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    AFRICA
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    Education & Training
    MAURITIUS
    IMF, Mauritius to create Africa Training Institute
    International Monetary Fund (IMF) deputy managing director, Nemat Shafik and the authorities of Mauritius signed a Memorandum of Understanding (MoU) recently on Mauritius' support for the IMF's new Africa Training Institute. Read more >>


    Events & Conferencing
    GHANA
    Intl literature conference to be held in Ghana
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    Media
    ZAMBIA
    Media Council adopts constitution and appoints NGC
    On 28 March 2013, the Zambian Media Council (ZAMEC) held an annual general meeting (AGM) in Lusaka where the amended constitution was adopted and National Governing Council (NGC) members appointed the Times of Zambia of 29 March 2013 reports. Read more >>


    Mobile
    NIGERIA
    NCC scores Airtel high in quality of service
    Barely two weeks after launching a robust network campaign in demonstration of its extensive network coverage in Nigeria, industry regulator, the Nigerian Communications Commission (NCC) has scored Airtel high in key Quality of Service parameters, saying the leading telecoms operator has met all targets in Key Performance Indicator (KPI) Measurements carried out in December 2012. Read more >>


    Online Media
    AFRICA
    GTBank launches social banking platform
    GTBank recently launched a social banking platform that will allow its customers access its banking services via the social networking site, Facebook. Using the platform, GTBank customers will be able to open GTBank accounts and access customer service support via the platform. Read more >>


    Out of Home
    NAMIBIA
    Bank Windhoek chooses PocketMedia to engage with youth
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    Radio
    TUNISIA
    Web radios become voices of Tunisia slums
    [Monya Yahia] Two web radio stations were launched in Tunisia earlier this month to deliver the voice of the region's population to officials and to send reassuring messages to neighbourhood youth. Read more >>


    Retail
    SOUTH AFRICA
    Engen plans to grow its convenience offerings
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    International
    UNITED KINGDOM
    D&AD Awards: The nominations
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    UNITED KINGDOM
    Clean Slate Brands are the future
    [David Mattin] LONDON, UK: Heritage is the new baggage. The future belongs to Clean Slate Brands. Read more >>

    UNITED STATES
    Viacom's YouTube case thrown out twice
    SAN FRANCISCO, USA: A judge dismissed for the second time a billion-dollar lawsuit by entertainment giant Viacom in which it claimed that YouTube was "knowingly" profiting from pirated video clips. Read more >>

    UNITED STATES
    How to become a new business power player
    [Ted Leonhardt] SEATTLE, US: Fred is the owner of a small design firm. His work has recently become recognised for using design thinking to build brands through social media. Read more >>

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    Government
    SOUTH AFRICA
    CPIC speeds up company registration
    [Linda Ensor] The Companies and Intellectual Property Commission (CPIC) and First National Bank (FNB) will launch an initiative next month which will allow new companies to be registered within a day of opening a bank account. Read more >>

    SOUTH AFRICA
    Imports blamed for chicken industry's woes
    [Amanda Visser] South African chicken producers are taking up the fight against cheap imports again by asking for drastic increases in import duties. Read more >>

    SOUTH AFRICA
    Taxes hammering Africa's aviation
    [Bekezela Phakathi] Government policies towards aviation in Africa tend to see it as an "elite" product‚ rather than as a critical component of the continent's economic infrastructure. Read more >>

    SOUTH AFRICA
    Partnerships are a necessity to fight unemployment
    The fight against unemployment requires partnership between government and the private sector with the Jobs Fund programme assisting South Africans, says Deputy President Kgalema Motlanthe. Read more >>

    SOUTH AFRICA
    Government view: Marginal improvement in Employment Equity
    There has been a slight increase in the representation of the black population in top management positions, according to the 13th edition of the Employment Equity annual report. Read more >>

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    Lifestyle
    SOUTH AFRICA
    All aboard Queen Mary 2
    [Chris Moerdyk] The Queen Mary 2 is not a cruise ship. Heaven forbid. It is an ocean liner - in fact, the only true-blue ocean liner plying the oceans of the world today. Read more >>


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