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The future's greatest sales challengesWhy is sales force training the largest employee investment most companies must make? There is no other alternative. Challenge One Worldwide companies spend billions annually on training salespeople (US$7.1 billion in US companies alone), so that their average salesperson can spend more than 33 hours per year in training. In technical markets, the costs associated with the development of just one salesperson are often in excess of US$100 000 (US), and it may take as long as two years before any profit is realised from that new sales hire. Challenge Two Thirty-nine percent of the customer's selection of a supplier is based on the added value the salesperson brings to the relationship. Unfortunately, customers could not care less about salespeople with the “traditionally trained sales skills” and they very much do care about a salesperson's:
The Solution University-trained sales professionals who are both educated and trained in competencies such as:
The Benefits Companies who hire university-trained sales graduates find that they:
About Peter GilbertA sales veteran with over 30 years of experience, Peter Gilbert is MD of HR Chally SA (www.challysa.co.za), an international sales consulting company specialising in talent management and recruitment. He is passionate about sales as a profession and the identification of real sales talent who can really sell! Email him at peter@challysa.co.za View my profile and articles... |