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Jaguar’s rebrand: creative vision or branding blunder?

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ABC Q3 2024: A quiet quarter for newspapers

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Government funding open for registered township spaza shops

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#BizTrends2025 Sponsors announced and categories still open for Curating the Future

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Dentsu Kenya CEO Chris Madison steps down after a decade of growth, innovation, and success

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The surprising revolution of voiceover: How hybrid voiceovers keep brands authentic in new markets

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Kantar’s Media Reactions 2024 - Marketers pull back on X ad spend

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1 in 4 consumers tried a new brand during pandemic - global report

12 Aug 2020

Image source: .

How digital research is best positioned to understand African consumers

23 Jul 2020

Customer experience will help retailers overcome the financial hit from coronavirus

Customer experience will help retailers overcome the financial hit from coronavirus

Frederic Dimanche 6 Jul 2020

V5 Digital launches WhatsApp Enterprise Bots - for use by customers in Namibia and beyond

V5 Digital launches WhatsApp Enterprise Bots - for use by customers in Namibia and beyond

V5 Digital 6 Jul 2020

The 50-year evolution of the Game brand

26 Jun 2020

#LockdownLessons: Companies putting the grit in integrity

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SA's 2Engage plans for further growth in Africa and abroad

SA's 2Engage plans for further growth in Africa and abroad

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Innervation acquires loyalty business from Tritech Media

Innervation acquires loyalty business from Tritech Media

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#BizTrends2020: An overview of Bizcommunity's BizTrendsLIVE!2020

#BizTrends2020: An overview of Bizcommunity's BizTrendsLIVE!2020

Clare Matthes 3 Feb 2020

#BizTrends2020: Retail and Gen Z in 2020 - who they are and what they want

#BizTrends2020: Retail and Gen Z in 2020 - who they are and what they want

Semona Pillay 9 Jan 2020

#BizTrends2020: Africa's double-edged consumer demand

#BizTrends2020: Africa's double-edged consumer demand

Ailsa Wingfield 6 Jan 2020

The Best of Biz: Marketing & Media Africa 2019

#BestofBiz 2019: Marketing & Media Africa

17 Dec 2019

The Best of Biz: Marketing & Media 2019

#BestofBiz 2019: Marketing & Media

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Image source: Gallo/Getty Images.

Welcome to a new customer experience world

Paul McIntyre 13 Dec 2019

Image source: Gallo/Getty Images.

2020: Building the emotive link between customers and our brands

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Customers can now contact Makro directly via WhatsApp

Customers can now contact Makro directly via WhatsApp

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Using data analytics and CRM to drive customer centricity and win loyalty

Using data analytics and CRM to drive customer centricity and win loyalty

Jessica Tennant 3 Dec 2019

Clicks announces Engen as new fuel rewards partner

Clicks announces Engen as new fuel rewards partner

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#AskAfrikaAhaMoment: The brand loyalty shift explained

Leigh Andrews 21 Nov 2019

#AfricaCom: "Every consumer today behaves like a millennial, your business needs to catch up!"

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1 in 4 consumers tried a new brand during pandemic - global report

12 Aug 2020

Image source: .

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Customer experience will help retailers overcome the financial hit from coronavirus

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Frederic Dimanche 6 Jul 2020

V5 Digital launches WhatsApp Enterprise Bots - for use by customers in Namibia and beyond

V5 Digital launches WhatsApp Enterprise Bots - for use by customers in Namibia and beyond

V5 Digital 6 Jul 2020

The 50-year evolution of the Game brand

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#LockdownLessons: Companies putting the grit in integrity

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Bizcommunity.com 26 May 2020

SA's 2Engage plans for further growth in Africa and abroad

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Innervation acquires loyalty business from Tritech Media

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#BizTrends2020: Retail and Gen Z in 2020 - who they are and what they want

Semona Pillay 9 Jan 2020

#BizTrends2020: Africa's double-edged consumer demand

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Ailsa Wingfield 6 Jan 2020

The Best of Biz: Marketing & Media Africa 2019

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17 Dec 2019

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Image source: Gallo/Getty Images.

Welcome to a new customer experience world

Paul McIntyre 13 Dec 2019

Image source: Gallo/Getty Images.

2020: Building the emotive link between customers and our brands

Alan Radmall 12 Dec 2019

Customers can now contact Makro directly via WhatsApp

Customers can now contact Makro directly via WhatsApp

5 Dec 2019

Using data analytics and CRM to drive customer centricity and win loyalty

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Jessica Tennant 3 Dec 2019

Clicks announces Engen as new fuel rewards partner

Clicks announces Engen as new fuel rewards partner

2 Dec 2019

#AskAfrikaAhaMoment: The brand loyalty shift explained

Leigh Andrews 21 Nov 2019

#AfricaCom: "Every consumer today behaves like a millennial, your business needs to catch up!"

#AfricaCom: "Every consumer today behaves like a millennial, your business needs to catch up!"

Leigh Andrews 15 Nov 2019

Image credit: Austin Distel on Unsplash.

We need to like you: Why client-agency relationships matter

Herman Degener 13 Nov 2019

Dr Carl Driesener, senior marketing scientist at the Ehrenberg-Bass Institute (EBI) of marketing science in Australia explaining the 5 steps to becoming a smarter target marketer at Spark Media's recent event.

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Leigh Andrews 8 Nov 2019

Continuous adaptation: Staying ahead of customer needs

Continuous adaptation: Staying ahead of customer needs

Melissa Campbell 8 Nov 2019

The Goldilocks role of targeting in evidence-based marketing

The Goldilocks role of targeting in evidence-based marketing

Leigh Andrews 7 Nov 2019

Image credit: Chris Liverani on Unsplash.

Why data is more important than ever to customer experience

Brent Haumann 6 Nov 2019

#ExperienceAdvantage: It takes a village to get CX right, from the inside - Kantar

#ExperienceAdvantage: It takes a village to get CX right, from the inside - Kantar

Leigh Andrews 31 Oct 2019

Providing full visibility and insight for an improved CX journey

Providing full visibility and insight for an improved CX journey

Gerrit de Villiers 31 Oct 2019

Drivers and fears of SA's online consumers

Drivers and fears of SA's online consumers

Lauren Hartzenberg 28 Oct 2019

Image source: Gallo/Getty.

The digital dash for Africa

25 Oct 2019

Image credit: Joshua Rodriguez on Unsplash.

How businesses can create lasting impressions, retain customers for a long time

Mark Wilson 25 Oct 2019

#SACSCCongress: How physical retail is reinventing itself

#SACSCCongress: How physical retail is reinventing itself

Lauren Hartzenberg 22 Oct 2019

Image credit: Jaromir Kavan on Unsplash.

How technology helps brands evolve

Paula Sartini 18 Oct 2019

#SACSCCongress: Physical retail must surprise and delight

#SACSCCongress: Physical retail must surprise and delight

17 Oct 2019

The reason AI can predict consumer behaviour

The reason AI can predict consumer behaviour

Vian Chinner 11 Oct 2019

5 digital workers coming to a desk near you...

5 digital workers coming to a desk near you...

Ryan Falkenberg 8 Oct 2019

Schaefer presenting at the Adobe CX Forum.

#AdobeCX: How to embrace the power of customer experience management

Leigh Andrews 8 Oct 2019

Know your business inside out with a Biz Office

Know your business inside out with a Biz Office

Bizcommunity.com 2 Oct 2019

Image credit: Katarina Šikuljak on Unsplash.

Don't create ads, create advocates

Brian Carter 1 Oct 2019

Bronwyn Williams, future finance specialist at Flux Trends. Image credit: .

Can brands survive the era of fake news, jaded consumers and robot trolls?

Luise Allemann 30 Sep 2019

Top ratings for Biz Rate Card 2019

Top ratings for Biz Rate Card 2019

Bizcommunity.com 27 Sep 2019

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