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Press Office News CRM, CX, UX Africa

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MultiChoice and Paramount strengthen their relationship in Africa
MultiChoice and Paramount strengthen their relationship in Africa 
Justin Hawes recognised for his contribution to the global exhibition industry
Justin Hawes recognised for his contribution to the global exhibition industry 
PROMOTED
Building meaningful brands for modern Africa
Building meaningful brands for modern Africa 
Tag Collective: Innovation for Africa
Tag Collective: Innovation for AfricaTag Collective 
Unlocking the potential of communities in Africa
Unlocking the potential of communities in Africa 
Kantar introduces Uganda’s first consumer panel
Kantar introduces Uganda’s first consumer panel 
The world’s most chosen brands
The world’s most chosen brands 
Apple is the world’s first trillion dollar brand in the 2024 Kantar BrandZ Most Valuable Global Brands
Apple is the world’s first trillion dollar brand in the 2024 Kantar BrandZ Most Valuable Global Brands 
85% of global consumers want omnichannel experiences - finds CMO Council study
85% of global consumers want omnichannel experiences - finds CMO Council study

25 Jul 2019

3 steps towards 'glass boxing' your company with a Biz Press Office
3 steps towards 'glass boxing' your company with a Biz Press Office

Bizcommunity.com  23 Jul 2019

There's a need for more disruption in Africa's tech scene
There's a need for more disruption in Africa's tech scene

  22 Jul 2019

Harness potential of data-driven tech to keep customers happy
Harness potential of data-driven tech to keep customers happy

19 Jul 2019

Image credit: Crew on Unsplash
From product to customer-centricity - how CX gives business the edge

  19 Jul 2019

Roan Mackintosh, commercial director at DQ&A
The road to marketing redemption is paved in data

  16 Jul 2019

Image credit: Thought Catalog on Unsplash
Social media has made brands less relevant, not more

  15 Jul 2019

Image credit: Mein Deal on Unsplash.
How to use design thinking to build the next Amazon

  15 Jul 2019

Greg Chen is the CEO and co--founder of Mobiz
Easing the mobile data burden

  15 Jul 2019

3 consumer trends to keep an eye on in 2019
3 consumer trends to keep an eye on in 2019

12 Jul 2019

Image source: Gallo/Getty.
Leveraging digital technology to boost Nigeria's MSMEs

4 Jul 2019

New report reveals customers want security, service and localised experiences
New report reveals customers want security, service and localised experiences

25 Jun 2019

Source:
It's good to talk even in a high-tech world

  19 Jun 2019

Dee Chetty, Accenture Interactive Lead for Africa.
The future of customer personalisation lies with AI

  14 Jun 2019

How CRM can add measurable value to your brand
How CRM can add measurable value to your brand

  13 Jun 2019

It's time to embrace Customer Support Chatbot 2.0
It's time to embrace Customer Support Chatbot 2.0

  11 Jun 2019

Customer experience and employee engagement: 'Mind the gap'
Customer experience and employee engagement: 'Mind the gap'

  7 Jun 2019

Wayne Hull Photographer: Rikki Hibbert
#IABSummit19: The digital transformation opportunity starts with you

  4 Jun 2019

#AWE2019: Highlights from Day 2
#AWE2019: Highlights from Day 2

  31 May 2019

The customer experience drives digital disruption
The customer experience drives digital disruption

  30 May 2019

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3 steps towards 'glass boxing' your company with a Biz Press Office
3 steps towards 'glass boxing' your company with a Biz Press Office

 23 Jul 2019

There's a need for more disruption in Africa's tech scene
There's a need for more disruption in Africa's tech scene

 22 Jul 2019

Harness potential of data-driven tech to keep customers happy
Harness potential of data-driven tech to keep customers happy

19 Jul 2019

Image credit: Crew on Unsplash
From product to customer-centricity - how CX gives business the edge

 19 Jul 2019

Roan Mackintosh, commercial director at DQ&A
The road to marketing redemption is paved in data

 16 Jul 2019

Image credit: Thought Catalog on Unsplash
Social media has made brands less relevant, not more

 15 Jul 2019

Image credit: Mein Deal on Unsplash.
How to use design thinking to build the next Amazon

 15 Jul 2019

Greg Chen is the CEO and co--founder of Mobiz
Easing the mobile data burden

 15 Jul 2019

3 consumer trends to keep an eye on in 2019
3 consumer trends to keep an eye on in 2019

12 Jul 2019

Image source: Gallo/Getty.
Leveraging digital technology to boost Nigeria's MSMEs

4 Jul 2019

New report reveals customers want security, service and localised experiences
New report reveals customers want security, service and localised experiences

25 Jun 2019

Source:
It's good to talk even in a high-tech world

 19 Jun 2019

Dee Chetty, Accenture Interactive Lead for Africa.
The future of customer personalisation lies with AI

 14 Jun 2019

How CRM can add measurable value to your brand
How CRM can add measurable value to your brand

 13 Jun 2019

It's time to embrace Customer Support Chatbot 2.0
It's time to embrace Customer Support Chatbot 2.0

 11 Jun 2019

Customer experience and employee engagement: 'Mind the gap'
Customer experience and employee engagement: 'Mind the gap'

 7 Jun 2019

Wayne Hull Photographer: Rikki Hibbert
#IABSummit19: The digital transformation opportunity starts with you

 4 Jun 2019

#AWE2019: Highlights from Day 2
#AWE2019: Highlights from Day 2

 31 May 2019

The customer experience drives digital disruption
The customer experience drives digital disruption

 30 May 2019

AI won't lead to better consumer engagement but machine learning will
AI won't lead to better consumer engagement but machine learning will

 30 May 2019

#AWE2019: Highlights from Day 1
#AWE2019: Highlights from Day 1

 30 May 2019

Debunking 5 myths around CX
Debunking 5 myths around CX

 22 May 2019

The human factor: a top insight from a CX Masterclass
The human factor: a top insight from a CX Masterclass

20 May 2019

#IABSummit19: Marcel Botha to speak on manufactured stories
#IABSummit19: Marcel Botha to speak on manufactured stories

 17 May 2019

RCS technology boosts CX by enabling consumers to 'touch & feel' messaging
RCS technology boosts CX by enabling consumers to 'touch & feel' messaging

 16 May 2019

Is your brand telling the true story?
Is your brand telling the true story?

 13 May 2019

Image source: Gallo/Getty.
Imagine a world without data?

 13 May 2019

Experience trumps channel
Experience trumps channel

 6 May 2019

New Verraki team.
New Verraki brand acts for Accenture in Nigeria

6 May 2019

Marketing to consumers? One size does not fit all
Marketing to consumers? One size does not fit all

 2 May 2019

Hellocomputer Cape Town and FCB Cape Town merge to form new agency, HelloFCB+
Hellocomputer Cape Town and FCB Cape Town merge to form new agency, HelloFCB+

29 Apr 2019

Are brands living up to client expectations?
Are brands living up to client expectations?

 23 Apr 2019

Up, close and very personalised
Up, close and very personalised

 23 Apr 2019

Customer satisfaction is not enough. Delight your customers!
Customer satisfaction is not enough. Delight your customers!

 23 Apr 2019

Six steps to successful customer relationship management
Six steps to successful customer relationship management

 16 Apr 2019

How employee experience enhances employer branding
How employee experience enhances employer branding

 11 Apr 2019

Bizcommunity sends a clear message that Africa is open for business
Bizcommunity sends a clear message that Africa is open for business

dotAfrica 9 Apr 2019

Jiji Classfieds.
Nigeria's classifieds marketplace boosts presence with OLX deal

8 Apr 2019

Bizcommunity launches BIZ | Daily top story headlines
Bizcommunity launches BIZ | Daily top story headlines

 8 Apr 2019

PwC releases consumer insights survey for 2019
PwC releases consumer insights survey for 2019

3 Apr 2019

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