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BPO industry report says Africa is becoming global CXM hubLindsey Schutters

Building loyalty: the art of personalised brand experiences and advocacy

By Tushar Vaishnavi 9 Nov 2023

Kenya's grocery retail sector is a beacon of innovation and growth

Kenya's grocery retail sector is a beacon of innovation and growth

By Kerry Elliott 6 Oct 2023

More news

#BizTrends2023: How to win in sub-Saharan Africa's retailing landscape

#BizTrends2023: How to win in sub-Saharan Africa's retailing landscape

Christele Chokossa 9 Jan 2023

Africa's changing shopping trends allow e-tailers to meet evolving expectations

Africa's changing shopping trends allow e-tailers to meet evolving expectations

Darijan Boškovic 5 Jan 2023

Source: ©ammentorp via

The metaverse offers challenges and possibilities for the future of the retail industry

Omar H. Fares 4 Jan 2023

Source:

5 retail predictions ahead of the holiday season

29 Nov 2022

Source: ©marushy -

Trends paving the way for the future of retail in Africa

Lauren Hartzenberg 4 Nov 2022

How digital tech, ambience and sustainability drive in-store shopper behaviour

How digital tech, ambience and sustainability drive in-store shopper behaviour

25 Oct 2022

25 years in, nearly 450 stores later - the secret sauce behind The Crazy Store's success

25 years in, nearly 450 stores later - the secret sauce behind The Crazy Store's success

Lauren Hartzenberg 8 Sep 2022

5 digital innovation trends enabling better customer journeys

5 digital innovation trends enabling better customer journeys

Leon Jacobs 12 Jul 2022

Source: Supplied

Diageo buys flavour-matching AI tech company Vivanda

7 Jul 2022

Unlocking South Africa's next level of e-commerce growth

Unlocking South Africa's next level of e-commerce growth

Lauren Hartzenberg 29 Jun 2022

Jacques Celliers, CEO of FNB. Source: Supplied

FNB eBucks recognised as loyalty champion in global awards

20 Jun 2022

Source:

Uncertainty ahead: The state of African consumer sentiment

15 Jun 2022

#AfricaMonth: Why informal retailing in Africa must not be overlooked

#AfricaMonth: Why informal retailing in Africa must not be overlooked

Lauren Hartzenberg 31 May 2022

#EcomAfrica: Online retail beyond the pandemic, with OneDayOnly's Laurian Venter

#EcomAfrica: Online retail beyond the pandemic, with OneDayOnly's Laurian Venter

Lauren Hartzenberg 12 Apr 2022

China's retail revolution: Innovations that could change the way the world shops

China's retail revolution: Innovations that could change the way the world shops

Mark Greeven 11 Mar 2022

Outlook: E-commerce and the race for rapid delivery

Outlook: E-commerce and the race for rapid delivery

Lauren Hartzenberg 21 Feb 2022

Wish rolls out shoppable video feature Wish Clips

Wish rolls out shoppable video feature Wish Clips

18 Feb 2022

Outlook for Africa's snack foods industry in 2022 and beyond

Outlook for Africa's snack foods industry in 2022 and beyond

Francois Robertson 15 Feb 2022

Source: Supplied

Retail and the metaverse: A new world of consumer connection

9 Feb 2022

Shoppers spent $1.14tn online globally over 2021 holiday season - Salesforce

Shoppers spent $1.14tn online globally over 2021 holiday season - Salesforce

13 Jan 2022

Source: Sergey Soldatov -

AI shop assistants: Get ready for a world where you can't tell humans and chatbots apart

Shweta Singh 7 Jan 2022

#BizTrends2022: Why retail has changed forever

#BizTrends2022: Why retail has changed forever

John Watling 6 Jan 2022

#BizTrends2022: What's next for retailing in Africa?

#BizTrends2022: What's next for retailing in Africa?

Christele Chokossa 5 Jan 2022

Africa emerging as next big retail hotspot - Kearney report

Africa emerging as next big retail hotspot - Kearney report

4 Jan 2022

5 trends influencing consumer purchases in 2022 - Mondelez SA MD

5 trends influencing consumer purchases in 2022 - Mondelez SA MD

Alisdair Sinclair 8 Dec 2021

Retail in 2022: 4 trends to watch

Retail in 2022: 4 trends to watch

Greg Gatherer 3 Dec 2021

Source: ©mangostar -

More shoppers panic buying ahead of festive season - report

25 Nov 2021

Source: Supplied

Just 40% of shoppers trust retailers to fulfill orders as promised

22 Nov 2021

Source: ©Andriy Popov -

#CEM21: Managing customer needs - Humans vs tech or human and tech?

Danette Breitenbach 19 Nov 2021

How retailers are going digital-first this holiday season

How retailers are going digital-first this holiday season

Robbie Kearns 15 Nov 2021

More news

#BizTrends2023: How to win in sub-Saharan Africa's retailing landscape

Retail#BizTrends2023: How to win in sub-Saharan Africa's retailing landscape

Christele Chokossa 9 Jan 2023

Africa's changing shopping trends allow e-tailers to meet evolving expectations

RetailAfrica's changing shopping trends allow e-tailers to meet evolving expectations

Darijan Boškovic 5 Jan 2023

Source: ©ammentorp via

RetailThe metaverse offers challenges and possibilities for the future of the retail industry

Omar H. Fares 4 Jan 2023

Source:

Retail5 retail predictions ahead of the holiday season

29 Nov 2022

Source: ©marushy -

RetailTrends paving the way for the future of retail in Africa

Lauren Hartzenberg 4 Nov 2022

How digital tech, ambience and sustainability drive in-store shopper behaviour

RetailHow digital tech, ambience and sustainability drive in-store shopper behaviour

25 Oct 2022

25 years in, nearly 450 stores later - the secret sauce behind The Crazy Store's success

Retail25 years in, nearly 450 stores later - the secret sauce behind The Crazy Store's success

Lauren Hartzenberg 8 Sep 2022

5 digital innovation trends enabling better customer journeys

Retail5 digital innovation trends enabling better customer journeys

Leon Jacobs 12 Jul 2022

Source: Supplied

RetailDiageo buys flavour-matching AI tech company Vivanda

7 Jul 2022

Unlocking South Africa's next level of e-commerce growth

RetailUnlocking South Africa's next level of e-commerce growth

Lauren Hartzenberg 29 Jun 2022

Jacques Celliers, CEO of FNB. Source: Supplied

RetailFNB eBucks recognised as loyalty champion in global awards

20 Jun 2022

Source:

RetailUncertainty ahead: The state of African consumer sentiment

15 Jun 2022

#AfricaMonth: Why informal retailing in Africa must not be overlooked

Retail#AfricaMonth: Why informal retailing in Africa must not be overlooked

Lauren Hartzenberg 31 May 2022

#EcomAfrica: Online retail beyond the pandemic, with OneDayOnly's Laurian Venter

Retail#EcomAfrica: Online retail beyond the pandemic, with OneDayOnly's Laurian Venter

Lauren Hartzenberg 12 Apr 2022

China's retail revolution: Innovations that could change the way the world shops

RetailChina's retail revolution: Innovations that could change the way the world shops

Mark Greeven 11 Mar 2022

Outlook: E-commerce and the race for rapid delivery

RetailOutlook: E-commerce and the race for rapid delivery

Lauren Hartzenberg 21 Feb 2022

Wish rolls out shoppable video feature Wish Clips

RetailWish rolls out shoppable video feature Wish Clips

18 Feb 2022

Outlook for Africa's snack foods industry in 2022 and beyond

RetailOutlook for Africa's snack foods industry in 2022 and beyond

Francois Robertson 15 Feb 2022

Source: Supplied

RetailRetail and the metaverse: A new world of consumer connection

9 Feb 2022

Shoppers spent $1.14tn online globally over 2021 holiday season - Salesforce

RetailShoppers spent $1.14tn online globally over 2021 holiday season - Salesforce

13 Jan 2022

Source: Sergey Soldatov -

RetailAI shop assistants: Get ready for a world where you can't tell humans and chatbots apart

Shweta Singh 7 Jan 2022

#BizTrends2022: Why retail has changed forever

Retail#BizTrends2022: Why retail has changed forever

John Watling 6 Jan 2022

#BizTrends2022: What's next for retailing in Africa?

Retail#BizTrends2022: What's next for retailing in Africa?

Christele Chokossa 5 Jan 2022

Africa emerging as next big retail hotspot - Kearney report

RetailAfrica emerging as next big retail hotspot - Kearney report

4 Jan 2022

5 trends influencing consumer purchases in 2022 - Mondelez SA MD

Retail5 trends influencing consumer purchases in 2022 - Mondelez SA MD

Alisdair Sinclair 8 Dec 2021

Retail in 2022: 4 trends to watch

RetailRetail in 2022: 4 trends to watch

Greg Gatherer 3 Dec 2021

Source: ©mangostar -

RetailMore shoppers panic buying ahead of festive season - report

25 Nov 2021

Source: Supplied

RetailJust 40% of shoppers trust retailers to fulfill orders as promised

22 Nov 2021

Source: ©Andriy Popov -

Retail#CEM21: Managing customer needs - Humans vs tech or human and tech?

Danette Breitenbach 19 Nov 2021

How retailers are going digital-first this holiday season

RetailHow retailers are going digital-first this holiday season

Robbie Kearns 15 Nov 2021

Shoprite doubles solar capacity, striding towards renewable energy goals

RetailShoprite doubles solar capacity, striding towards renewable energy goals

10 Nov 2021

IoT innovation helping to mould Africa's stores of the future

RetailIoT innovation helping to mould Africa's stores of the future

10 Nov 2021

Using data to inform customer journey planning from a cultural perspective

Marketing & MediaUsing data to inform customer journey planning from a cultural perspective

Virginia Alvarez 4 Nov 2021

Coca-Cola's Bruno Pietracci talks African optimism and new ways of working

RetailCoca-Cola's Bruno Pietracci talks African optimism and new ways of working

Lauren Hartzenberg 15 Oct 2021

Source: Getty

Retail#EcomAfrica: How to build a successful e-commerce business

Lauren Hartzenberg 11 Oct 2021

#Fasa21: KFC's Akhona Qengqe on business survival and innovating for the future

Retail#Fasa21: KFC's Akhona Qengqe on business survival and innovating for the future

Lauren Hartzenberg 1 Sep 2021

Source: © bagwold -

RetailCoca-Cola digital delivery centre planned for Johannesburg

8 Jul 2021

Source: ©gajus -

RetailHow Covid-19 accelerated retailer investment in tech

6 Jul 2021

Source: Getty

RetailGlobal shopper confidence surging as consumers return to stores - study

30 Jun 2021

Segmenting for the future: 5 emerging consumer types

RetailSegmenting for the future: 5 emerging consumer types

John Watling 21 Jun 2021