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Careerbox is the starting point for many call centre careers in the local CCI base of operations in uMhlanga.

BPO industry report says Africa is becoming global CXM hubLindsey Schutters

Building loyalty: the art of personalised brand experiences and advocacy

By Tushar Vaishnavi 9 Nov 2023

Kenya's grocery retail sector is a beacon of innovation and growth

Kenya's grocery retail sector is a beacon of innovation and growth

By Kerry Elliott 6 Oct 2023

More news

Source: ©mangostar -

More shoppers panic buying ahead of festive season - report

25 Nov 2021

Source: Supplied

Just 40% of shoppers trust retailers to fulfill orders as promised

22 Nov 2021

Source: ©Andriy Popov -

#CEM21: Managing customer needs - Humans vs tech or human and tech?

Danette Breitenbach 19 Nov 2021

How retailers are going digital-first this holiday season

How retailers are going digital-first this holiday season

Robbie Kearns 15 Nov 2021

Shoprite doubles solar capacity, striding towards renewable energy goals

Shoprite doubles solar capacity, striding towards renewable energy goals

10 Nov 2021

IoT innovation helping to mould Africa's stores of the future

IoT innovation helping to mould Africa's stores of the future

10 Nov 2021

Using data to inform customer journey planning from a cultural perspective

Using data to inform customer journey planning from a cultural perspective

Virginia Alvarez 4 Nov 2021

Coca-Cola's Bruno Pietracci talks African optimism and new ways of working

Coca-Cola's Bruno Pietracci talks African optimism and new ways of working

Lauren Hartzenberg 15 Oct 2021

Source: Getty

#EcomAfrica: How to build a successful e-commerce business

Lauren Hartzenberg 11 Oct 2021

#Fasa21: KFC's Akhona Qengqe on business survival and innovating for the future

#Fasa21: KFC's Akhona Qengqe on business survival and innovating for the future

Lauren Hartzenberg 1 Sep 2021

Source: © bagwold -

Coca-Cola digital delivery centre planned for Johannesburg

8 Jul 2021

Source: ©gajus -

How Covid-19 accelerated retailer investment in tech

6 Jul 2021

Source: Getty

Global shopper confidence surging as consumers return to stores - study

30 Jun 2021

Segmenting for the future: 5 emerging consumer types

Segmenting for the future: 5 emerging consumer types

John Watling 21 Jun 2021

Marek Zmyslowski on plotting a realistic e-commerce growth strategy in Africa

Marek Zmyslowski on plotting a realistic e-commerce growth strategy in Africa

Lauren Hartzenberg 23 May 2021

Ndagi Job Goshi, Liferay Africa

6 tips to improve retail loyalty and decrease competition

Ndagi Job Goshi 14 May 2021

#EcommerceDay2021: How the industry is poised to evolve after receiving a shot of adrenalin

#EcommerceDay2021: How the industry is poised to evolve after receiving a shot of adrenalin

10 Mar 2021

#EcommerceDay2021: Redefining retail - A future view of digital commerce in 2030

#EcommerceDay2021: Redefining retail - A future view of digital commerce in 2030

Norman Reyneker, Kantar 8 Mar 2021

Jeff Bezos reshaped retail as CEO of Amazon. AP Photo/John Locher

How Bezos and Amazon changed the world

Venkatesh Shankar 4 Feb 2021

#BizTrends2021: Recalibrating for diminished growth - resolutions for 2021

#BizTrends2021: Recalibrating for diminished growth - resolutions for 2021

Ailsa Wingfield 11 Jan 2021

Bizcommunity and NSP Consultants congratulate BizListing winners!

Bizcommunity and NSP Consultants congratulate BizListing winners!

Bizcommunity.com 26 Oct 2020

Smart African retailers are rising from the ashes. Here's how

Smart African retailers are rising from the ashes. Here's how

Lee Naik 13 Oct 2020

Gustavo via Pexels

Global consumers ease back into in-store shopping - report

4 Sep 2020

1 in 4 consumers tried a new brand during pandemic - global report

12 Aug 2020

Andrew Stein on how Game is rediscovering its retail mojo

Andrew Stein on how Game is rediscovering its retail mojo

Lauren Hartzenberg 31 Jul 2020

Coronavirus has turned retail therapy into retail anxiety - keeping customers calm will be key to carrying on

Coronavirus has turned retail therapy into retail anxiety - keeping customers calm will be key to carrying on

Jessica Vredenburg and Megan Phillips 24 Jul 2020

Customer experience will help retailers overcome the financial hit from coronavirus

Customer experience will help retailers overcome the financial hit from coronavirus

Frederic Dimanche 6 Jul 2020

The 50-year evolution of the Game brand

26 Jun 2020

Covid-19 driving fundamental shifts in Africa's consumers

Covid-19 driving fundamental shifts in Africa's consumers

27 May 2020

Beyond Covid-19: How retail and the food & beverage industry will evolve

Beyond Covid-19: How retail and the food & beverage industry will evolve

15 Apr 2020

More news

Source: ©mangostar -

RetailMore shoppers panic buying ahead of festive season - report

25 Nov 2021

Source: Supplied

RetailJust 40% of shoppers trust retailers to fulfill orders as promised

22 Nov 2021

Source: ©Andriy Popov -

Retail#CEM21: Managing customer needs - Humans vs tech or human and tech?

Danette Breitenbach 19 Nov 2021

How retailers are going digital-first this holiday season

RetailHow retailers are going digital-first this holiday season

Robbie Kearns 15 Nov 2021

Shoprite doubles solar capacity, striding towards renewable energy goals

RetailShoprite doubles solar capacity, striding towards renewable energy goals

10 Nov 2021

IoT innovation helping to mould Africa's stores of the future

RetailIoT innovation helping to mould Africa's stores of the future

10 Nov 2021

Using data to inform customer journey planning from a cultural perspective

Marketing & MediaUsing data to inform customer journey planning from a cultural perspective

Virginia Alvarez 4 Nov 2021

Coca-Cola's Bruno Pietracci talks African optimism and new ways of working

RetailCoca-Cola's Bruno Pietracci talks African optimism and new ways of working

Lauren Hartzenberg 15 Oct 2021

Source: Getty

Retail#EcomAfrica: How to build a successful e-commerce business

Lauren Hartzenberg 11 Oct 2021

#Fasa21: KFC's Akhona Qengqe on business survival and innovating for the future

Retail#Fasa21: KFC's Akhona Qengqe on business survival and innovating for the future

Lauren Hartzenberg 1 Sep 2021

Source: © bagwold -

RetailCoca-Cola digital delivery centre planned for Johannesburg

8 Jul 2021

Source: ©gajus -

RetailHow Covid-19 accelerated retailer investment in tech

6 Jul 2021

Source: Getty

RetailGlobal shopper confidence surging as consumers return to stores - study

30 Jun 2021

Segmenting for the future: 5 emerging consumer types

RetailSegmenting for the future: 5 emerging consumer types

John Watling 21 Jun 2021

Marek Zmyslowski on plotting a realistic e-commerce growth strategy in Africa

RetailMarek Zmyslowski on plotting a realistic e-commerce growth strategy in Africa

Lauren Hartzenberg 23 May 2021

Ndagi Job Goshi, Liferay Africa

Retail6 tips to improve retail loyalty and decrease competition

Ndagi Job Goshi 14 May 2021

#EcommerceDay2021: How the industry is poised to evolve after receiving a shot of adrenalin

Retail#EcommerceDay2021: How the industry is poised to evolve after receiving a shot of adrenalin

10 Mar 2021

#EcommerceDay2021: Redefining retail - A future view of digital commerce in 2030

Retail#EcommerceDay2021: Redefining retail - A future view of digital commerce in 2030

Norman Reyneker, Kantar 8 Mar 2021

Jeff Bezos reshaped retail as CEO of Amazon. AP Photo/John Locher

RetailHow Bezos and Amazon changed the world

Venkatesh Shankar 4 Feb 2021

#BizTrends2021: Recalibrating for diminished growth - resolutions for 2021

Retail#BizTrends2021: Recalibrating for diminished growth - resolutions for 2021

Ailsa Wingfield 11 Jan 2021

Bizcommunity and NSP Consultants congratulate BizListing winners!

Marketing & MediaBizcommunity and NSP Consultants congratulate BizListing winners!

Bizcommunity.com 26 Oct 2020

Smart African retailers are rising from the ashes. Here's how

RetailSmart African retailers are rising from the ashes. Here's how

Lee Naik 13 Oct 2020

Gustavo via Pexels

RetailGlobal consumers ease back into in-store shopping - report

4 Sep 2020

Retail1 in 4 consumers tried a new brand during pandemic - global report

12 Aug 2020

Andrew Stein on how Game is rediscovering its retail mojo

RetailAndrew Stein on how Game is rediscovering its retail mojo

Lauren Hartzenberg 31 Jul 2020

Coronavirus has turned retail therapy into retail anxiety - keeping customers calm will be key to carrying on

RetailCoronavirus has turned retail therapy into retail anxiety - keeping customers calm will be key to carrying on

Jessica Vredenburg and Megan Phillips 24 Jul 2020

Customer experience will help retailers overcome the financial hit from coronavirus

RetailCustomer experience will help retailers overcome the financial hit from coronavirus

Frederic Dimanche 6 Jul 2020

RetailThe 50-year evolution of the Game brand

26 Jun 2020

Covid-19 driving fundamental shifts in Africa's consumers

RetailCovid-19 driving fundamental shifts in Africa's consumers

27 May 2020

Beyond Covid-19: How retail and the food & beverage industry will evolve

RetailBeyond Covid-19: How retail and the food & beverage industry will evolve

15 Apr 2020

Covid-19 will bring about a retail apocalypse

RetailCovid-19 will bring about a retail apocalypse

Howard Saunders 8 Apr 2020

Consumer behaviour intensifies as Covid-19 outbreak forces new shopping patterns

RetailConsumer behaviour intensifies as Covid-19 outbreak forces new shopping patterns

26 Mar 2020

Luxury brands gather in Ghana for inaugural Africa Luxury Dialogue

RetailLuxury brands gather in Ghana for inaugural Africa Luxury Dialogue

5 Mar 2020

SA's 2Engage plans for further growth in Africa and abroad

RetailSA's 2Engage plans for further growth in Africa and abroad

12 Feb 2020

Innervation acquires loyalty business from Tritech Media

RetailInnervation acquires loyalty business from Tritech Media

4 Feb 2020

#BizTrends2020: Retail and Gen Z in 2020 - who they are and what they want

Retail#BizTrends2020: Retail and Gen Z in 2020 - who they are and what they want

Semona Pillay 9 Jan 2020

#BizTrends2020: The future of retailing in sub-Saharan Africa

Retail#BizTrends2020: The future of retailing in sub-Saharan Africa

Christele Chokossa 8 Jan 2020

#BizTrends2020: How SA retailers can keep growing in a digital world

Retail#BizTrends2020: How SA retailers can keep growing in a digital world

Cecil Ungerer 6 Jan 2020

#BizTrends2020: Africa's double-edged consumer demand

Retail#BizTrends2020: Africa's double-edged consumer demand

Ailsa Wingfield 6 Jan 2020

Image source: Gallo/Getty Images.

Marketing & MediaWelcome to a new customer experience world

Paul McIntyre 13 Dec 2019