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Investment in speech analytics in call centres set to double
Published by Ovum, part of the Datamonitor group 23 Jun 2010

![[Flux Trends] Adapt to the consumer-driven world or die](https://biz-file.com/c/1002/45166-240x130.jpg)




Subscribe to daily business and company news across 19 industries
×Published by Ovum, part of the Datamonitor group 23 Jun 2010