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African regulators to impose fines for poor mobile service
African communications regulators are moving to combat poor services by mobile service providers by imposing heavy fines.
The regulators are developing punitive laws, claiming that operators are exploiting subscribers by providing sub-standard services contrary to their licence conditions.
Mobile service provider, Mobile Telecommunication Network (MTN) Rwandacell has become the first mobile service provider to be punished twice this year for providing poor network services to its customers in Nigeria and Rwanda.