Lack of HR development hampers telecom industry in Africa
African nations are pushing for human resource development in the telecom sector to enhance growth, according to speakers at the International Telecommunications Union (ITU) workshop in Zambia this week.
The African telecom sector is lacking rapid growth due to the lack of human resource development resulting from insufficient training and capacity building in ICT, said Richard Mwanza, acting CEO of the Communications Authority of Zambia.
There is need to promote an environment that supports organisational changes and improves workers performance, as human resources are critical to the telecom sector's development, he added.
