Top technology products Kenyan SMEs should use

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These products are specifically designed for the local market in a bid to increase competitiveness and efficiency in business.

Voice over Internet protocol

As opposed to a traditional landline, a VoIP or a digital phone uses your phone or computer to call a number. The call is sent over the Internet, reducing the overall cost of telephone calls significantly. SimbaNET recently launched SimbaVoice, a digital phone service that uses a high-speed Internet connection. According to SimbaNET, the digital phone is "a perfect solution for the small business" because it operates with low calling rates.

Cloud services

Cloud services enable businesses to access computer services without having to deploy physical infrastructure in their premises such as file and e-mail servers, storage systems and software.

You can get a localised solution from Safaricom cloud business. According to Safaricom, the product includes website hosting, online payroll, bookkeeping software and a business email.

Audio conferencing

Audio conferencing solutions help to improve business communications while significantly reducing the cost of conducting meetings. Virtual meetings are increasingly becoming a routine part of day-to-day business operations. The locally available audio conferencing solutions include Safaricom audio conferencing and Airtel's office in a box.

Internet

Internet connectivity is vital in today's world of business. Cheaper options such as Airtel Unliminet and Safaricom's Zidisha Biashara are available for SMEs.

Local website registration

Registering a business website locally comes with the benefit of getting a .KE domain. This service is offered by the Kenya Network Information Centre.

Real-time ATM cash deposit

With the introduction of newer ATM systems, it is now possible for SMEs to make huge cash deposit without having to queue for long hours in a banking hall. Real-time ATM cash deposit is currently available among top tier banks such as Barclays, Equity, and CFC Stanbic.

Get more tips on the latest technology trends for businesses in Kenya business by enlisting on the Biz4Afrika platform here.