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Africa

Results for customer+insight

News

South African retailers have arrived at an e-commerce crossroads
Marketing & Media
South African retailers have arrived at an e-commerce crossroads

Zak Haeri, Issued by GfK – An NIQ Company 24 Apr 2024

LG committed to relentless innovation, delivering better life for all
ICT
LG committed to relentless innovation, delivering better life for all

16 Jan 2023

Source: © nowinsa H&M has 27 stores in South Africa
Retail
Former H&M chair and CEO to be inducted into World Retail Hall of Fame

4 Mar 2022

Retail sector leaders need to adopt a transformational mindset
Retail
Retail sector leaders need to adopt a transformational mindset

1 Mar 2022

Source: © Stafford Ondego The Standard Group's converged, modern, digital-first newsroom during its official launch in November 2021
Marketing & Media
Data, not journalism, the key to a successful paywall

Danette Breitenbach 31 Jan 2022

NFC versus QR code payments - there's room for both
Retail
NFC versus QR code payments - there's room for both

Issued by Zapper 6 Jul 2021

Credit: Zapper
Retail
High-value vs low-value payments - making checkouts count

11 Feb 2021

Tijsbert Creemers, managing director and partner, Boston Consulting Group
Finance
Mobile payments will unlock new business for banks in Africa

8 Sep 2020

4 reasons why diverse teams are a no-brainer
HR & Management
4 reasons why diverse teams are a no-brainer

Dr Mariheca Otto 21 Aug 2020

#BehindtheSelfie with... Nthabiseng Matshekga, executive head: Group Marketing at Nedbank
Marketing & Media
#BehindtheSelfie with... Nthabiseng Matshekga, executive head: Group Marketing at Nedbank

Jessica Tennant 22 Jul 2020

Photo by ConvertKit on .
Marketing & Media
Experience design thinking: A desk is a dangerous place from which to watch the world [Part 3]

Simon de Haast 29 Apr 2020

Top CX trends for CIOs to watch
ICT
Top CX trends for CIOs to watch

5 Mar 2020

Roan Mackintosh
ICT
#BizTrends2020: Marketing teams must activate data insight in 2020 or be left behind

Roan Mackintosh 13 Jan 2020

Image source:
Tourism & Travel
#BizTrends2020: The future of the travel agent profession

Olivier Hannaert 6 Jan 2020

Q&A: Jeremy Leach talks promoting inclusion of the underinsured
ICT
Q&A: Jeremy Leach talks promoting inclusion of the underinsured

Evan-Lee Courie 4 Dec 2019

Insurance comes of (digital) age
Finance
Insurance comes of (digital) age

21 Nov 2019

Image credit: Jaromir Kavan on Unsplash.
Marketing & Media
How technology helps brands evolve

Paula Sartini 18 Oct 2019

Personalisation, and enhancing the hotel guest experience
Tourism & Travel
Personalisation, and enhancing the hotel guest experience

26 Jul 2019

Data-driven marketing and advertising; and how to harness new customer data insights
Marketing & Media
Data-driven marketing and advertising; and how to harness new customer data insights

Rirhandzu Shingwenyana 12 Jul 2019

Winners announced for 2019 Inma Global Media Awards
Marketing & Media
Winners announced for 2019 Inma Global Media Awards

20 May 2019

Improving CX with AI
ICT
Improving CX with AI

9 May 2019

Sure, you listen to your customers, but do you listen to your employees?
HR & Management
Sure, you listen to your customers, but do you listen to your employees?

Johnny Johnson 11 Mar 2019

Traditional financial institutions have one choice: transform or die
Finance
Traditional financial institutions have one choice: transform or die

Richard van Wageningen 24 Jan 2019

5 tips to equip your front-line staff for superior service
Retail
5 tips to equip your front-line staff for superior service

3 Dec 2018

Global e-commerce communities are disrupting the retail marketplace
Retail
Global e-commerce communities are disrupting the retail marketplace

21 May 2018

Sharpening African manufacturers' competitive edge with technology
Retail
Sharpening African manufacturers' competitive edge with technology

Matthew Kibby 20 Mar 2018

#Newsmaker: Esther Hoogstad steers Spree's customer journey
Retail
#Newsmaker: Esther Hoogstad steers Spree's customer journey

Lauren Hartzenberg 20 Feb 2018

Technologies that will enhance hotel experience in 2018
Tourism & Travel
Technologies that will enhance hotel experience in 2018

13 Dec 2017

Nokia to help MTN Nigeria drive transformation to customer-centric operations
ICT
Nokia to help MTN Nigeria drive transformation to customer-centric operations

7 Dec 2017

Motsoaledi and West in action.
Entrepreneurship
#EntrepreneurMonth: Fast-track innovation with design-thinking methodology

Leigh Andrews 23 Nov 2017

Simply put? Cut the red tape and empower your staff. Scott Griessel © –
Marketing & Media
#CEMAfrica2017: CX predictions for the future, action to take TODAY

Leigh Andrews 16 Aug 2017

The CXA Awards - What it means for South African consumers
Marketing & Media
The CXA Awards - What it means for South African consumers

Chantel Botha 14 Aug 2017

Weylandts launches new ad campaign
Retail
Weylandts launches new ad campaign

17 May 2017

KPMG acquires global fintech matchmaking platform
Finance
KPMG acquires global fintech matchmaking platform

10 May 2017

eCommerce MoneyAfrica Confex opens in Cape Town in February
Retail
eCommerce MoneyAfrica Confex opens in Cape Town in February

6 Feb 2017

Image by 123RF
Marketing & Media
#BizTrends2017: Forrester predicts "less is more" for marketing

11 Jan 2017

(c) Prasit Rodphan -
Retail
IoT innovation could help South African manufacturers compete internationally

24 Nov 2016

Top five technologies to watch: 2017 to 2021
ICT
Top five technologies to watch: 2017 to 2021

24 Nov 2016

Solving the unstructured data puzzle
ICT
Solving the unstructured data puzzle

Lenore Kerrigan 3 Nov 2016

Acquisition delivers faster growth and enhanced customer benefits
Property
Acquisition delivers faster growth and enhanced customer benefits

Issued by LexisNexis 2 Nov 2016

Adobe London Symposium: Putting customer experience first
Marketing & Media
Adobe London Symposium: Putting customer experience first

Kirsty Barkhuizen 26 Oct 2016

African consumers are very optimistic about the future, report finds
Retail
African consumers are very optimistic about the future, report finds

22 Jun 2016

#CGFSummit: Digitisation of everything
Retail
#CGFSummit: Digitisation of everything

Leigh Andrews 17 Jun 2016

Your customers want personal attention
Marketing & Media
Your customers want personal attention

Andrew Greer 9 May 2016

James McCormick
Retail
Digital intelligence driving the global customer insight agenda, says Forrester

26 Apr 2016

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