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    New Biz Press Offices

    Capacity Relations has opened a Biz Press Offices on Bizcommunity.com!
    Capacity Relations

    We are a proudly South African leading TRA-DIGITAL Communications agency; specialising in content curation, marketing and brand communication with networks into global markets and Africa.

    View Capacity Relations' Biz Press Office
    Source:
    The power of customer-centricity: Building profitability in SMEs 
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    5 tips to build personalised engagement with your customers

    16 May 2024

    Is ChatGPT a better writer than me?
    Is ChatGPT a better writer than me?

    By Cayley Jones 15 May 2024

    Rogerwilco enhances digital marketing through AI-based neuroscience product
    Rogerwilco enhances digital marketing through AI-based neuroscience product

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    Elevate your banking experience with secure and convenient payment solutions from FNB
    Elevate your banking experience with secure and convenient payment solutions from FNB

    DNA Brand Architects  23 Feb 2024

    Absa declares bold new business and brand promise across all of its markets
    Absa declares bold new business and brand promise across all of its markets

    OnPoint PR  23 Feb 2024

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    Driving customer-centricity through harmonising insights, strategy, and operational implementation

    React Customer Research  20 Feb 2024

    The future of conversational chat channels in SA
    The future of conversational chat channels in SA

      19 Feb 2024

    Africa’s biggest marketing conference opens bookings
    Africa’s biggest marketing conference opens bookings

    IMC Conference  13 Feb 2024

    Boost open rates with inspiration from top 10+ valentine email subject lines
    Boost open rates with inspiration from top 10+ valentine email subject lines

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    7 skills every CX interviewer needs

      12 Feb 2024

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    Building brand loyalty through authentic community engagement

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    When every pixel matters: Optimising website space to benefit readers and generate revenue

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    Publicis launches PXP in South Africa

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    Humans and AI – Exploring the cycle of complementary coexistence
    Humans and AI – Exploring the cycle of complementary coexistence

    , Helm  1 Feb 2024

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    Which brands are 2023/2024‘s most iconic?

    Ask Afrika  31 Jan 2024

    #BizTrends2024: Lebo Madiba – The future lies in harmonious marriage of AI and human creativity
    #BizTrends2024: Lebo Madiba – The future lies in harmonious marriage of AI and human creativity

      29 Jan 2024

    #BizTrends2024: Jacques Du Bruyn - Gamification in digital marketing
    #BizTrends2024: Jacques Du Bruyn - Gamification in digital marketing

      11 Jan 2024

    A2P messaging set to receive 500% boost when Apple brings RCS to the iPhone.
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      8 Jan 2024

    Source: © 123rf Riyaat Phillips, senior presales manager at Altron Systems Integration says that people are the answer for retail going forward
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      5 Jan 2024

    Source: © 123rf Upstream CMO, Chrysa Karamanidi, and head of product & growth, Katerina Matthaiou, highlight the importance of deploying omnichannel marketing strategies and why martech can accelerate their adoption
    The importance of deploying omnichannel marketing strategies and why martech can accelerate their adoption

    12 Dec 2023

    Source: © 123rf a new CMO Council initiative in 2023 will audit, identify, and showcase corporate best practices and successes in blending self-interest with altruism in the country
    CMO Council survey to evidence SA private sector commitment to ESG and sustainability progress

    12 Dec 2023

    Source: © 123rf The evolution of intent-based marketing is developing advanced attribution models to cover the entire customer journey, says Grant Lapping, digital executive +OneX
    Developing advanced attribution models for the entire customer journey - online to offline

      7 Dec 2023

    African tech earns international award in Berlin
    African tech earns international award in Berlin

    Helm  1 Dec 2023

    Source: © 123rf Agency Scope SA has found that marketers more and more require integrated agencies that can solve their needs under one roof
    #AgencyScopeSA Part 1: CMOs want integrated agencies and other key findings

      30 Nov 2023

    Source: © 123rf Adrian Whines of Brand DNA Brandspace Activation, says fuel stations are brand temples that play pivotal roles in defining the customer experience
    Fuel stations: More than pumps and prices - brand temples for CX

      30 Nov 2023

    The power of geospatial data to enhance KYC and customer service in banking
    The power of geospatial data to enhance KYC and customer service in banking

    , AfriGIS  27 Nov 2023

    Smail takes no small steps as Everlytic’s new head of channel sales
    Smail takes no small steps as Everlytic’s new head of channel sales

    , Everlytic  27 Nov 2023

    Bluegrass successfully transforms Kenya Airways website
    Bluegrass successfully transforms Kenya Airways website

    Bluegrass Digital  22 Nov 2023

    Joe Public Cape Town puts 'eats' into everything in latest Uber Eats TVC
    Joe Public Cape Town puts 'eats' into everything in latest Uber Eats TVC

    Joe Public  17 Nov 2023

    A roadmap for marketing personalisation success
    A roadmap for marketing personalisation success

    Bluegrass Digital  16 Nov 2023

    Robert Joubert, CEO of Boomerang SA
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      8 Nov 2023

    Source:
    Empathetic design: Going beyond aesthetics to create meaningful user experiences

    7 Nov 2023

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    Rogerwilco enhances digital marketing through AI-based neuroscience product
    Rogerwilco enhances digital marketing through AI-based neuroscience product

     27 Feb 2024

    Elevate your banking experience with secure and convenient payment solutions from FNB
    Elevate your banking experience with secure and convenient payment solutions from FNB

     23 Feb 2024

    Absa declares bold new business and brand promise across all of its markets
    Absa declares bold new business and brand promise across all of its markets

     23 Feb 2024

    Driving customer-centricity through harmonising insights, strategy, and operational implementation
    Driving customer-centricity through harmonising insights, strategy, and operational implementation

    React Customer Research 20 Feb 2024

    The future of conversational chat channels in SA
    The future of conversational chat channels in SA

     19 Feb 2024

    Africa’s biggest marketing conference opens bookings
    Africa’s biggest marketing conference opens bookings

     13 Feb 2024

    Boost open rates with inspiration from top 10+ valentine email subject lines
    Boost open rates with inspiration from top 10+ valentine email subject lines

    ,  13 Feb 2024

    7 skills every CX interviewer needs
    7 skills every CX interviewer needs

     12 Feb 2024

    Building brand loyalty through authentic community engagement
    Building brand loyalty through authentic community engagement

     8 Feb 2024

    When every pixel matters: Optimising website space to benefit readers and generate revenue
    When every pixel matters: Optimising website space to benefit readers and generate revenue

     7 Feb 2024

    Publicis launches PXP in South Africa
    Publicis launches PXP in South Africa

     5 Feb 2024

    Humans and AI – Exploring the cycle of complementary coexistence
    Humans and AI – Exploring the cycle of complementary coexistence

    ,  1 Feb 2024

    Which brands are 2023/2024‘s most iconic?
    Which brands are 2023/2024‘s most iconic?

     31 Jan 2024

    #BizTrends2024: Lebo Madiba – The future lies in harmonious marriage of AI and human creativity
    #BizTrends2024: Lebo Madiba – The future lies in harmonious marriage of AI and human creativity

     29 Jan 2024

    #BizTrends2024: Jacques Du Bruyn - Gamification in digital marketing
    #BizTrends2024: Jacques Du Bruyn - Gamification in digital marketing

     11 Jan 2024

    A2P messaging set to receive 500% boost when Apple brings RCS to the iPhone.
    Apple’s decision to bring RCS to the iPhone is big boost to business revenue

     8 Jan 2024

    Source: © 123rf Riyaat Phillips, senior presales manager at Altron Systems Integration says that people are the answer for retail going forward
    Retail 2024: People the biggest trend and the biggest lesson

     5 Jan 2024

    Source: © 123rf Upstream CMO, Chrysa Karamanidi, and head of product & growth, Katerina Matthaiou, highlight the importance of deploying omnichannel marketing strategies and why martech can accelerate their adoption
    The importance of deploying omnichannel marketing strategies and why martech can accelerate their adoption

    12 Dec 2023

    Source: © 123rf a new CMO Council initiative in 2023 will audit, identify, and showcase corporate best practices and successes in blending self-interest with altruism in the country
    CMO Council survey to evidence SA private sector commitment to ESG and sustainability progress

    12 Dec 2023

    Source: © 123rf The evolution of intent-based marketing is developing advanced attribution models to cover the entire customer journey, says Grant Lapping, digital executive +OneX
    Developing advanced attribution models for the entire customer journey - online to offline

     7 Dec 2023

    African tech earns international award in Berlin
    African tech earns international award in Berlin

     1 Dec 2023

    Source: © 123rf Agency Scope SA has found that marketers more and more require integrated agencies that can solve their needs under one roof
    #AgencyScopeSA Part 1: CMOs want integrated agencies and other key findings

     30 Nov 2023

    Source: © 123rf Adrian Whines of Brand DNA Brandspace Activation, says fuel stations are brand temples that play pivotal roles in defining the customer experience
    Fuel stations: More than pumps and prices - brand temples for CX

     30 Nov 2023

    The power of geospatial data to enhance KYC and customer service in banking
    The power of geospatial data to enhance KYC and customer service in banking

    ,  27 Nov 2023

    Smail takes no small steps as Everlytic’s new head of channel sales
    Smail takes no small steps as Everlytic’s new head of channel sales

    ,  27 Nov 2023

    Bluegrass successfully transforms Kenya Airways website
    Bluegrass successfully transforms Kenya Airways website

     22 Nov 2023

    Joe Public Cape Town puts 'eats' into everything in latest Uber Eats TVC
    Joe Public Cape Town puts 'eats' into everything in latest Uber Eats TVC

     17 Nov 2023

    A roadmap for marketing personalisation success
    A roadmap for marketing personalisation success

     16 Nov 2023

    Robert Joubert, CEO of Boomerang SA
    Taking a human-centric approach to bringing AI into the call centre

     8 Nov 2023

    Source:
    Empathetic design: Going beyond aesthetics to create meaningful user experiences

    7 Nov 2023

    An open letter to Facebook from a very frustrated marketer
    An open letter to Facebook from a very frustrated marketer

     6 Nov 2023

    Why winners win! CX, the big differentiator for RMB Private Bank in the 2023 Ask Afrika Orange Index
    Why winners win! CX, the big differentiator for RMB Private Bank in the 2023 Ask Afrika Orange Index

     26 Oct 2023

    Keira Burton Mongezi Mtati, brand strategist at Rogerwilco says customers give away data about themselves every time they are online
    5 tips to leverage data-driven insights to understand your audience

     25 Oct 2023

    Image supplied. Oral healthcare brand, Aquafresh has positioned its latest campaign Every day can be a big day based on the insight that everyday confidence can begin with good oral health
    #BehindtheCampaign: Aquafresh's "Today is going to be a big day''

    24 Oct 2023

    Why qualitative data is key to unleashing great customer experiences
    Why qualitative data is key to unleashing great customer experiences

     24 Oct 2023

    The evolution of customer loyalty programmes
    The evolution of customer loyalty programmes

     24 Oct 2023

    Exah and Lucky Beard team up to offer data-driven marketing solutions
    Exah and Lucky Beard team up to offer data-driven marketing solutions

    19 Oct 2023

    Source: © Accenture In its 17th Year, Accenture Song’s bellwether report identifies five global macro trends and provides guidance for businesses
    5 Global macro trends to guide business going forward

    19 Oct 2023

    Source: Stash Media Ogilvy South Africa, Cape Town has won another Bronze in the latest round of the London International Awards
    Another Bronze for Ogilvy SA at the LIA

     17 Oct 2023

    Source: © 123rf What can mobile service providers do to strengthen the satisfaction level of their customer base, thereby ensuring their customers’ future commitment and loyalty?
    4 ways to increase prepaid users' CX and satisfaction

     13 Oct 2023

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